Resume

Case Management Senior Manager

Location:

Sacramento, CA, 95814

Posted:

March 06, 2024

Contact this candidate

Resume:

Nicholas D. McCray

Sacramento, CA *****

Cell 916-***-****

ad35t1@r.postjobfree.com

Qualities/Strengths: As a leader and senior manager. I believe in human interaction and communication to maximize corporate goals. I am a highly motivated self-starter who is adaptable with the ability to adjust quickly.

Diligent and focused. I am a dedicated, hard worker. I possess the ability to respond quickly to an ever-changing environment requiring calm, quick decisions to be made. I have the ability to build, enhance or both as needed.

Work Experience:

G.L.O.M. Outpatient Services

6/2023 – 2/2024

Senior Director of Case Management – Outpatient, Mobile Therapy

Full oversight of all aspects of Company operations, case management and clinical services. Manage County contracts to compliance while securing new contracts. Responsible for Quick Book accuracy, AP and AR Aging reports. Responsible for all Medi-Cal billing programs, Case management and Clinical staff. Coordinate Mobile Therapy site visits. Ensure accuracy of Medi-Cal mobile therapy reports for Sacramento, Stanislaus and Merced Counties. Attend weekly meetings with BHS officials and designated staff. Attend all leadership meetings as required. Lead company and departmental bi-weekly meetings. Collaborate with Clinical Director for continued contract compliance. Coordinate and support the Crisis Response Team as needed. Located required curriculum. Maintain staff and client files for audit compliance. Review audit findings, follow up to ensure corrections are completed in a timely manner. Build Case management and Clinical staff based on contractual needs.

G.L.O.M. ARF

9/2022 – 6/2023

Case Manager Supervisor / Regional Manager

Responsible for all managerial duties related to Case Managers and Clinicians in supporting a day program. Plan daily, weekly and monthly client activities while managing monthly budgets related to outings and daily activities. Approval of all activity calendars and staff daily schedules. Support staff in daily psychosocial individual and group rehabilitation sessions. Supervise daily ethical Medi-Cal billing practices for all staff while ensuring accurate billing reporting times. Audit staff B.I.R.P. and P.I.E notes for quality and accuracy. Provide accurate quarterly reports and maintain HIPAA compliant client charts. Provide staff performance evaluations quarterly and annually. Monitor staff development checklists, daily logs and schedules.

San Francisco Pretrial Diversion Project

10/1/2019-7/1/2022

In Custody Programs Manager / Program Coordinator

Plan, direct and implement all aspects of in-custody programs. Manage a seven-figure budget annually. Responsible for all programming and group scheduling for SISTERS Circle and Roads to Recovery programs. Responsible for efficient and timely services from Discharge Planning. Coordinate American Care Act access to all clients. Ensure timely and accurate flow of daily case management to ensure services provided follow all Sheriff department standards and contractual obligations including but not limited to daily client releases, discharges, case notes, and data entry. Assist in all aspects of program management including direct supervision and mentoring. Constant contact with the Director of Programs on potential improvements in efficiency and productivity. Establish and cultivate mutually respectful relationships with County and Sheriff staff, clients, SFPDP staff members and community partners. Conduct regularly scheduled meetings with team members to establish, meet and enforce departmental goals. Submit detailed monthly reports with quantitative and qualitive information. Ensure case managers regularly monitor client activity related to achieving personal and programmatic goals and providing corrective action revisions to case plans as needed. Research and provide supplemental, current developments to approved curriculum, new developments in treatment and changes in client population, modify and plan accordingly. Responsible for community outreach and program visibility. Proficient in CBT: Harm Reduction, Living IN Balance, Substance Abuse, Domestic

Violence, Successful Re-Entry. Thinking 4 A Change Certified. Conduct or arrange appropriate orientations, in-services and training for program staff. Serve as a liaison with the Sheriff’s department. Adhered to the highest standards of excellence and professionalism regarding ethics, values, and principles of client interaction and company standards. Monitor HIPAA compliance measures daily. Used experience, discretion and judgment to produce excellence in programming.

San Francisco Pre-Trial Diversion Project

04/2019 - 10/2019

Supervisor / Assertive Case Management

Manage clients from all backgrounds (homeless, drug addicted, formerly incarcerated).

Ensure releases and pick-ups from county jail are in accordance with county procedures.

Conduct accurate one on one intake / safety assessments. Create, modify and monitor

client treatment plans based on court requirements and client needs. Connect clients to

necessary resources for substance abuse and mental health issues. Create court compliance programs to ensure clients get to court. Partner with Case Managers from other available resources to meet the standards of the Courts and the needs of the client. Use available resources to help clients with de-tox, SSI and VA benefits, housing etc. Flexible with clients and supervisors to ensure the best outcome for SFPDP as well as clients. Work closely with courts to ensure program compliance. Explain the criminal justice process to clients and answer questions regarding their release. Responsible for accurate staff time reporting (ADP).

Education:

Hogan Sr. High School

California State University, Fresno (Sociology)

Professional Qualifications:

Thinking For A Change (T4C) Integrated Cognitive Behavior Change Program

National Institute of Corrections Certified Instructor

Change Companies Curriculum Certified Instructor

Proficient in SmartCare and Credible EHR’s

HMIS

KAREO / TEBRA

Case Notes, NSP’s, Treatment Plans, Problem List

ADP