Jean Keough

Fall River, MA *****

keoughjean 59gmail.com

508-***-****

PROFILE SUMMARY

A highly professional, detail oriented, energetic, and organized individual with 36 year's experience as a Communications Specialist with an emphasis in Public Safety, Telecommunicating, and Emergency Service Dispatching. With a background in customer service, retail, and sales. Obtains excellent communication skills with the ability to connect with customers effectively even in high pressure environments. Enjoys working with others in a team approach with the capacity to work independently. Looking for the opportunity to showcase my transferable skills, knowledge, education, and experiences to provide company and customer satisfactory.

PROFESSIONAL SKILLS

Customer Service

Time Management

Team Player

Verbal & Written Communication

Active Listener

Attention to Detail

Organized

Ability to Remain Composed Under Emergency Circumstances

Experience operating 2 Way Radio Back

Room/Teletype Operator

Documenting & Case Filling

Interviewing Skills

WORK HISTORY

Boston Police Department Boston, MA

Communications Specialist

Marshall's TJX- Quincy, MA Marshalls Sales Associate

Quincy Police Department - Quincy, MA

Traffic Controller

EDUCATION

College credits in Business Law

Roxbury Community College - Brighton, MA

Transmitting Messages

Confidentiality

Practice of Safety Protocols and Procedures

Public Relations (10+ years)

Legal Research

Social Media Management

Dispatching

Retail

Sales

Business

Stocking

1985-2021

2017-2018

2017-2018

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