Dendu Neopaney

Supply Chain & Logistics Management

Lancaster, PA 17603• 717-***-****

ad35pu@r.postjobfree.com • LinkedIn URL

Accomplished professional with enriched experience overseeing and optimizing end-to-end supply chain operations and systems, managing warehouse activities, and implementing effective policies and procedures to drive organisational performance. Excel in addressing technical challenges within distribution and planning areas by utilizing adept problem-solving skills. Instrumental in orchestrating quality assurance initiatives while ensuring unwavering compliance with safety, sanitation standards, and company regulations. Ability to lead weekly meetings to evaluate and enhance performance related to production, audit/quality, and safety measures. Proven success developing and implementing robust strategies to enhance supply chain networks, improve inventory management, and reduce transportation costs. Excel in orchestrating and delivering varied programs, and negotiating with key suppliers and vendors to turnaround business performance.

Areas of Expertise

Supply Chain Management

Inventory Management

Vendor Management

Material Supply & Demand Planning

Operations Management

Team Training & Leadership

Warehouse Management

Cost Optimisation

Continuous Improvement

Key Accomplishments

Achieved notable cost reduction and significantly heightened organizational efficiency through comprehensive management of all operational aspects at Urban Outfitters.

Elevated employee performance through superior leadership and supervisory skills demonstrated in continuous coaching and training initiatives.

Played a pivotal role in the operational launch of URBN's 1000K Sq. ft. E-commerce facility in Gap, PA.

Led and supervised dynamic teams of 40-80 hourly employees by fostering a collaborative and high-performance work culture.

Attained 50% surge in production from 15 to 30 cartons per hour by implementing impactful coaching sessions.

Provided guidance and training to new managers on foundational flow standards through clear and effective communication.

Professional Experience

Outbound Operations Manager, Urban Outfitters, Gap, PA 2022 – Present

Facilitate seamless operations among Direct, Wholesale, and Retail replenishment departments to enhance efficiency. Nurture and sustain favorable rapport with vendors, brands, and transportation carriers. Coach and guide supervisors, leads, and associates for their professional growth. Lead weekly meetings to evaluate and enhance performance related to production, audit/quality, and safety measures. Collaborate with HR, vendors, brands, and transportation departments.

Resolved operational challenges through teamwork with leaders and cross-functional teams.

Upheld disciplinary standards and met associate requirements for a fruitful and secure workplace.

Doubled packing efficiency from 15 cartons per hour to 30 cartons per hour through coaching and improved documentation.

Inbound Operations Manager, Urban Outfitters, Gap, PA 2020 – 2022

Oversaw Receiving, Final sort, Rework, Returns, Quality, and Inventory Control departments. Led cross-functional efforts to boost quality and inventory precision. Maintained SLAs and achieved production goals by collaborating with stakeholders.

Enhanced pick module capacity by 50% from 6M units to 9M units.

Optimized multi sku locations to save millions of dollars and improved processing efficiency across departments.

Centralized Planning Supervisor, Urban Outfitters, Gap, PA 2018 – 2020

Facilitated communication on workflow status between outbound and inbound operation teams. Maintained adherence to SLA timelines by escalating any potential risks or issues. Oversaw staffing assignments and monitor daily shift productivity.

Achieved set objectives and goals by working closely with managers.

Reduced expenses by strategically planning while ensuring SLA compliance throughout various departments.

Operations Supervisor, Urban Outfitters, Gap, PA 2016 – 2018

Led safety, operation standards, and department goals training sessions. Supervised warehouse duties, managing packing, processing, and inventory concerns. Delivered monthly behavioral assessments and guidance to team members.

Enhanced team productivity to achieve cost savings.

Met operational objectives by overseeing and executing day-to-day tasks.

Shipping Supervisor, Urban Outfitters, Gap, PA 2015 – 2016

Oversaw and organized outbound shipments for on-time pickups and scheduling. Carried out audits and quality assurance checks. Worked closely with carriers, brands, and clients to fulfill service commitments.

Implemented and executed cost-saving strategies by ensuring timely delivery of shipments.

Assisted in optimizing warehouse management systems and implementing ongoing improvement initiatives.

Education

Harrisburg Area Community College

Lancaster 2012-2014

Professional Affiliations

President, Harrisburg Area Community College

Languages

English, Fluent Nepali, Fluent Hindi, Fluent Urdu, Fluent

Technical Skills

Microsoft Words, PowerPoint, Manhattan Associates WMS, Blue Cherry, Micro Strategy EWMS, Qlik, Scada, Vision, Setrling, and Kronos.

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