Technical Support Data Center

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ANASMOHAMED A

**********@*****.*** +91-805*******-**/14 Nabinayagama Street, Belur, Salem 636104 Summary

Systems Admin with strong experience managing server infrastructures and data-center operations across Windows and Mac OS X platforms. Effectively plan,install,configure and optimize IT infrastructures to achieve high availability and performance.

Skills

Technical Support

Installation and Configuration Servers, Network devices Hardware and Software Installation

System Updates

Program Installations

Device Configuration

Virtualization

System Upgrades

Experience

07/2015 - Current

Bhima Lifescience

LLP

Bangalore, India

System Admin

Application Support

We were used nearly 15+ applications, For that I have Supported to the end users for their queries and clearing their issues through On site and remote. Client application Attune LIMS and RIS

Managing application software inventory and asset management Training and overseeing the activities of other IT technicians. Technical support over call, mail, and individual from end users of computers and software applications

Strong hands-on technical skills with personal computers, laptops, and peripherals. Install, maintain and manage antivirus software like -Trend micro,F-Secure Center package. Maintain, monitor, analyze system components and make recommendations regarding computer system security, monitor network, computer and disk utilization. Vmware

Install configuration, and Maintaining VMware ESXi 5.5,6.0 Servers, Vcenter via vSphere client. Creating a template and Deploying new VM’s from Template. Exsi Client OVF Export & Restore new instance servers Handled ESXI and firmware upgrade project for multiple hardware versions Upgrading and migrating as per the infrastructure requirement and Basic troubleshooting. Server :

Installation, Configuration & troubleshooting of Windows Server, ADDS, DHCP, File Server, Pinter Server, WDS.

PACS Server installation and maintenance.

ADDS Domain ID Creation and Moved into Respective OU. Group Policy Management and Managing, Creating Desktop policy and applying respective OU. Computer accounts and user OU's, file shares assign right and permissions Build servers install patches, updates

Troubleshooting server hardware and software,networking. Performance issue, patch issue, service-related issue, Disk space issue, Scheduled job in task scheduler.

Managing data backup and archives.

Networking

Configuration, Maintenance and Troubleshooting of various FortiGate Firewall, Cisco Switches, D-Link Switches, WiFi routers and WiFi Controls

Configuration VLAN concepts, and client VPN installation.

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Troubleshoot and resolve critical /high impact branch network. Coordination with various vendors, end user support department and onsite engineers. 06/2015 - 06/2018

Medall Health care

Pvt ltd

Banglore, India

IT Associate Engineer

Installation and Troubleshooting Windows operating systems, MS Office,Local Area Networks, Wireless network configuration

firewall configuration and connectivity, remote support software, printers and other peripherals. Strong hands-on technical skill with personal computers, laptops and peripherals. Hands-on experience in share folders access permission. Co-ordination with Vendors for logging problems and following up to resolve the problems.- Install, maintain and manage antivirus software like -Trend micro,F-Secure Center package. Maintain, monitor Servers and Network device

computer and disk utilization knowledge on VMware ESXi 5.5,6.0 Servers, via vSphere client installation

Knowledge of client application

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Education and Training

05/2015

Salem

Bachelor of Science in BCA

Gov. Arts & Science College Salem

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04/2012

Salem

Class X11

CSI Higher Secondary School

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04/2010

Valapaddi

Class X

T.M.M.S

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