Melissa Mickles

Williamsburg, VA

I am looking for a job that will put my skills and experience to the test, challenge me, and allow me to grow with the company

Authorized to work in the US for any employer

Work Experience

Store Manager

King of Clubs Brewing Company

October 2019 to April 2020

Responsibilities consisted of open and closing the store, deposits, managing a staff of 6, accounts payable, accounts receivable, customer service, making schedules, and monthly meal tax. Cashier

King of Clubs Brewing Company

June 2019 to October 2019

Responsibilities consisted of customer service, accounts payable, and accounts receivable. Waitress

National Pancake House

March 2018 to June 2019

Responsibilities consisted of customer service.

Call Center Representative

Alorica

August 2018 to April 2019

Responsibilities were to handle inbound calls, track packages, and to help determining when package would arrive.

Administrative Assistant

Jin Inc

April 2017 to June 2018

Responsibilities consisted of accounts payable, accounts receivable, audits, payroll, filing and other office duties.

Sales Manager/Front Desk Manager

Colonial Plaza/Holiday Inn Patriot

April 2015 to November 2016

Responsibilities consisted of signing contracts, booking groups, making schedules, managing events, ordering food, overseeing front desk, deposits, invoices, and customer service of guests. Education

High school diploma in Business

Lafayette High School - Williamsburg, VA

September 1985 to June 1989

Skills

• Schedule Management

• Sales

• Retail Management

• Project Scheduling

• Cash Handling (10+ years)

• Customer Service (10+ years)

• Management (10+ years)

• Microsoft Excel

• Payroll

• Retail

• Front Desk

• Inventory

• Training

• Microsoft Office (3 years)

• Microsoft Word (3 years)

• Store Management Experience

• Events Management

• Merchandising

• Office Management

• Event Planning

• Leadership

• Accounts Payable

• Bookkeeping

• Restaurant experience

• Human Resources

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