Zoila Libertad Arreola.

**** ******* ******

915-***-****

ad35n6@r.postjobfree.com

Professional Summary

Hardworking, reliable, able to multi-task, experienced teaching, working with children and in emergency services.

Skills

Bilingual in English and Spanish

Strong communication skills

CPI certified

Ability to learn and operate software

Attention to detail

Problem Solving

CPR certified

Flexible schedule

Work History

02/2022 to Current

Case aide

Endeavors – Pecos, Texas

Registered minors into UC portal system upon arrival

Interview minors for initial assessment

Contact and verify UC sponsors

File, scan, and upload documents

Create intake packets upon arrivals

Prepare and audit discharge packets prior to minors’ departures

Submit referrals and serious incident reports when necessary

Provide presentation to minor prior to minor departing

Communicated with all medical personnel to ensure that minors had medical discharge packets and medications.

Updated excel spread sheet for discharge

Immediately reported incidents to supervisor

Follow ORR and Case management policy

Meet needs and expectations of Supervisor

04/2021 to 12/2021

Supply Coordinator/Shelter support

Endeavors – El paso, Texas

Ensure residents received clothing, shoes, supplies and all necessities upon arrival

Provide orientation and created orientation packets

Document and report incidents to supervisor

Communicated with other vendors regarding operation.

Assisted residents and sponsors with purchasing flight tickets

Provided resources to residents

Input data into system

Medical liaison

Scheduled resident’s appointments with providers

Communicate and maintain a professional work relationship with coworkers

Meet all expectations of DHS and shelter manager

04/2020 to 04/2021

Shelter Monitor

Endeavors – El Paso, Texas

Monitor Homeless shelter

Assist with intake process

Monitoring and ensure safety of the clients

Maintain a clean environment

Prepare meals, clothing and supplies

Transport clients to other facilities when needed

08/2019 to 04/2020

Youth care worker

Southwest Keys – El Paso, Texas

Supervised minors

Monitored activities and followed schedule

Documented daily throughout shift

Completed wellness checks every 15 minutes

Interact with minors by actively listening

Assist minors with school work

Promptly submitted incident reports

Wash and maintain minors laundry

06/2018 to 01/2019

Reunification Specialist

Endeavors – Tornillo, Texas

Provide Minors phone calls to communicate with sponsors

Assisted with checking in minors to airport and prepare minor for their flight

Ensure minor had all required documents

Communicate with immigration TSA,

Transported minors to their destination,

Reunified minors with sponsors,

Communicated with case managers and supervisors once reunification was complete

Education

EPCC STUDY GED – El Paso, Texas

Escuela Normal De Educadoras De el Norte de Sinaloa- Sinaloa, Mexico

Certification

Tier 4 Security Clearance

CPI Certification

CPR Certification

Contact this candidate