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Customer Service Package Handler

Location:
New York, NY
Salary:
18 up
Posted:
March 06, 2024

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Resume:

DOMENICA C. COLLAZO

973-***-****, ad35mf@r.postjobfree.com, Newark, New Jersey, 07105

SKILLS PROFESSIONAL SUMMARY

+ Shipping documentation Dedicated professional with demonstrated strengths in customer service, time

management and trend tracking. Good at troubleshooting problems and building

‘© Shipment auditing,

successful solutions. Excellent verbal and written communicator with strong

+ Pallet building background cultivating positive relationships and exceeding goals.

* Forklift operation

. EXPERIENCE

Freight handling

Package Handler, J - Current

FedEx Ground, Edison, NJ

* Stacked and moved pallets to proper storage area.

« Used RF scanner to pick products accurately.

# Report generation

« Issue resolution

« First aid

* CPR and AED * Updated daily log with incoming and outgoing packages and notable incidents.

+ Worked quickly to process shipments and meet customer demands.

* Moved packages of various sizes with forklifts and pallet jacks.

Toddler Teacher, Sep 2019 - Mar 2020

‘Smart Start Academy School, Jersey City, NJ

* Developed emergency response plans and posted necessary safety and evacuation

information.

+ Communicated effectively by being friendly and nurturing and building bonds with

children.

+ Promoted self-esteem, independence and respect with positive role-modeling.

# Adhered to state and federal standards governing daycare environment and

curriculum.

Uber Partner, Aug 2017 - Jun 2020

‘Uber Technologies, Newark, NJ

« Transported passengers throughout service area with focus on safety, courtesy and

timely transport.

* Kept vehicle clean, polished and in prime operating condition.

+ Provided bottled water and other conveniences to increase passenger comfort and

satisfaction.

‘« Regulated heating, lighting and ventilating systems for passenger comfort.

EDUCATION

Bachelor of Arts (B.A.): Business Administration

Machenzie University, Sio Paulo, Brazil, May 1998

LANGUAGE

Portuguese Spanish

Native Fluent

English Greek

Fluent Intermediate



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