Customer Service Representative

KAYLAH DAVIS

**** ****** ***** **** **********, AL 706-***-****

Email · *********.**@*****.***

WORK EXPERIENCE

MAY 2020 – MAY 2023

WALMART

I’m a frontend associate. Provide exceptional customer service as well as accurately processing customer transactions and maintaining cash drawer.

SEPT 2022 – DECEMBER 2022

THE JOINT CHIROPRACTIC

As a wellness coordinator. I schedule appointments and prep tables for each patient. As well as contacting doctors’ offices and physical therapy facilities to get patient info or refer patients. Also meeting sales goals.

JANUARY 2022 - SEASONAL

WILLIAM-SONOMA

As a work from home customer service representative, I’d solve problems effectively by addressing customer questions and concerns regarding product and delivery information, provide product information. Check inventory, process returns, issue replacements and credits for damaged or defective merchandise Perform other duties as assigned.

JANUARY 2023 – AUGUST 2023

AMERICA’S BEST

As a medical receptionist being the face of the store, I greet and assist patients as well as keep patient records organized and notify customers when orders arrive or are delayed. Also, schedule and confirm appointments, follow-ups, and classes.

INTERNSHIPS

JUNE 2023 - DECEMBER 2023

ELITE REHAB @CAPITOL CITY

As an intern I Instructed, motivated, safeguard, and assisted patients as they practice exercises or functional activities. As well as, doing heat/ice and stem.

EDUCATION

AUGUST 2019 - DECEMBER 2023

ALABAMA STATE UNIVERSITY, REHABILITATION SERVICES

Major: Health Science in Rehabilitation Services

MAY 2019

HIGH SCHOOL, Russell county high school

I was in the sports medicine program, yearbook, Office Aid, as well as Beta Club.

SKILLS

Administrative

Cashier

Customer Service

Communication

Sales Associate

Stock

Familiar with Power Point, Microsoft Word, Outlook

Telephone Etiquette

ACTIVITIES

Future Business Leaders of America (FBLA)

Student Government – Vice President, T

Student to Student

Beta Club

Varsity Cheerleading- Captain

Track & Field

Color Guard

American Legion Auxiliary

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