*** ****** ***

ROMEOVILLE, IL *****

708-***-****

ad35gp@r.postjobfree.com

JACQUELINE M. PRONGER

HARD SKILLS

● Proficient in Microsoft Word with average Excel skills, Multi panel phone system, 9 key data entry, analysis leading to cost estimations.

SOFT SKILLS

● Common sense, situational awareness, self motivation, time management, problem solving, communication, and flexibility. EXPERIENCE

UNIVERSAL LAMINATING, Bolingbrook, IL- Estimator

July 2018 - Present

● Research, source and quote project cost for customers.

● Answer phones, direct calls, answer client questions and help resolve issues with orders.

VALLEY VIEW SCHOOL DISTRICT 365, Romeoville, IL - Substitute Teacher February 2004 – May 2018

● Responsible for carrying out lesson plans and schedules for class.

● Follow rules and guidelines for classroom, school and district.

● Work with individual students as needed.

SEALED AIR CORPORATION, Hodgkins, IL - Customer Service Representative January 1995 – September 2002

● Sales support, operate switchboard, and direct calls,

● Order entry, data entry, and maintain customer files and records.

● Interact with customers to offer solutions to improve customer satisfaction.

EDUCATION

Bachelor Of Arts – May 1992, Northern Illinois University, DeKalb, IL Associate Of Arts – May 1988, Moraine Valley Community College, Palos Hills, IL

Dale Carnegie Graduate – November 2000

REFERENCES AVAILABLE UPON REQUEST