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Customer Service Entry Level

Location:
Washington, DC
Posted:
March 06, 2024

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Resume:

MARKANTHONEY GILDERSLEEVE

ad35g0@r.postjobfree.com 202-***-****

PROFESSIONAL PROFILE

A self-motived professional with a strong commitment to customer service. Technician with 11 years of

automotive experience such as engine overhauling, rebuilding, and customization of security systems. Adept multitasker able to handle a high volume of repairs with speed and professionalism. Seeking to transition into an entry-level position as a Solar Panel Installer to fully utilize my training and skills, while contributing significantly to the organization's success.

SUMMARY OF QUALIFICATIONS

Exceptional resource management knowledge, technical skills, and interest in environmental presentation

Profound knowledge of procedures, materials, tools, equipment, and safety hazards and precautions

Experience with PV System Energy Modeling tools and solar design fundamentals

Customer-focused team player adept in problem-solving and troubleshooting

RELEVANT EXPERIENCE

01/2023 – Present Solar Panel Installer Trainee Grid Alternatives, Solar Works DC - Washington, DC

Mechanical/structural mounting of racking, modules, and electrical equipment

Measuring, cutting, assembling, and bolting structural framing

Assembling, installing, and maintaining solar photovoltaic (PV) systems

Installing ground-mounted systems

Pulling inventory for specific projects

Following the layout of solar modules

Performing minor electrical work such as current checks

Attending mandatory training sessions on products, methodology, and safety

OTHER PROFESSIONAL EXPERIENCE

02/2013 – Present International Investigator International Private Investigators Union – Washington, DC

Find and analyze facts in a variety of case situations such as personal, legal, and financial concerns

Provide expertise in the areas of verification of people’s backgrounds, insurance fraud, and could even investigate investment groups to protect a client against fraud

Knowledge of privacy laws, state and federal laws, and local laws

10/2008 – Present United States Agent - Bounty Hunter Sgt. Crucials Recovery Agency – Nationwide

Responsible for finding, apprehending, and ensuring bail bond violators are present for their court hearings

Conduct investigations, interview subjects, and perform surveillance to identify the whereabouts of a suspect

08/2002 – Present AV Technician Sgt. Crucials Training Academy – Nationwide

Provide technical support and conduct routine maintenance on audio visual equipment

Troubleshoot and repair all equipment and systems to industry/OEM standards

Fixing audio equipment, rebuilding broken subwoofers, tweeters, mid-range speakers setting up, fixing concert equipment, running the equipment and repacking after shows are over

EDUCATION, CERTIFICATIONS AND TRAINING

OSHA 30 Certification Grid Alternatives, Solar Works DC - Washington, DC February 2023

CPR Certification Grid Alternatives, Solar Works DC – Washington, DC March 2023

Aveta Business Institute Six Sigma White Belt 2023

High School Diploma Mott Middle College High School - Flint, MI 2005



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