KRYSTIAN

KING

972-***-****

Lancaster, TX

ad357f@r.postjobfree.com

SKILLS

Leadership

Customer Service

Teamwork

Problem Solving

Interpersonal Skills

Adaptability

Computer Skills

Communication

Time Management

Research

EDUCATION

Cedar Valley College

Lancaster, TX • Currently Enrolled

Associate of Arts: Business Administration

WORK HISTORY

Freelancer

Virtual Recruiter

2020- Current

Conducted full-cycle recruitment process for various clients, including sourcing, screening, and interviewing candidates.

Developed and implemented employee onboarding programs to ensure seamless integration with company culture.

Utilized social media platforms and job boards to attract high-quality candidates.

Built and maintained relationships with both clients and candidates to ensure successful placements.

ResCare Workforce Solutions

Talent Development Specialist

08/2017 - 03/2019

Created career development plans to support professional growth and goal achievement.

Conducted one-on-one career counseling sessions to assist young adults with job search strategies.

Utilized assessments to help young adults identify their strengths, skills, and career interests.

Coordinated services and resources for young adults in crisis situations.

Developed individualized service plans for young adults to achieve goals.

Implemented crisis intervention strategies to support young adults in challenging situations.

ResCare Workforce Services

Human Resources Administrator

09/2015 - 08/2017

Managed recruitment process: posting job ads, screening resumes, and scheduling interviews efficiently.

Coordinated onboarding process for new hires, including paperwork completion and orientation sessions.

Conducted employee performance evaluations and assisted in implementing improvement plans as needed.

Implemented and maintained HRIS to track employee records, streamline processes, and generate reports.

Administered employee benefits programs, addressing inquiries and resolving issues.

Oversaw HR needs for over 125 employee operation across 8 locations

Capital One

Loss Mitigation Account Manager

04/2014 - 07/2015

Negotiated loan modifications and repayment plans with distressed borrowers for mortgage company

Proficient in analyzing financial documents to assess borrower eligibility for loss mitigation options.

Strong communication skills in providing guidance and support to borrowers facing financial hardship.

Handled delinquent accounts, negotiated payment plans with customers and provided foreclosure prevention assistance.

Bank of America

Customer Relationship Manager

03/2010 - 02/2014

Negotiated with homeowners to find solutions for loan delinquency and prevent foreclosure

Developed and implemented repayment plans to restore borrowers' financial stability and loan performance

Supported homeowners with applying for repayment plans, special forebearances, or short sale/deed in lieu programs

Researched and analyzed borrower documentation and hardship to determine modification options

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