BH

BERNICE HAWKINS

ad351w@r.postjobfree.com 404-***-**** Conyers, GA 30013

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly- developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced School environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Motivated Administrate with 8 years of experience offering office support in middle school industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Proposal Writing

Invoice Processing

Workflow Optimization

Database Management

Scheduling

Document Control

Office Administration

Calendar Management

Information Security

Chapel Hill Middle School Decatur, GA

Administrative Assistant

12/2014 - Current

Answered phone calls and emails to provide information, resulting in effective business correspondence.

Entered data into spreadsheets using Microsoft Excel or other similar programs.

Managed incoming calls while providing information or transferring callers to appropriate personnel.

Handled confidential documents in an organized fashion according to established protocol.

Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.

Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.

Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records. Argosy University Orange, CA

Associate of Applied Science in Education

04/2013

Summary

Skills

Experience

Education and Training