Server
Resume:
Maia Gallardo
Lakewood, CO
***************@******.***
To excel at my job by providing the highest quality of service to the customer at all times; and perform all other responsibilities as directed by the business or as assigned by management. Authorized to work in the US for any employer
Work Experience
Sales Representative
Angi - Colorado
March 2022 to April 2023
• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Analyze the territory/market’s potential, track sales and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Server
Longhorn Steakhouse - Littleton, CO
January 2019 to January 2022
• Ensure that all guests feel welcome and are given responsive, friendly, courteous and exceptional service
• Dependable time managements skills
• Benefitted from a high level of interpersonal skills
• Communicate respectfully and professionally with support crew and management
• Display advanced knowledge of the restaurant’s food and beverage menus
• Recommend menu items, identify ingredients/allergens and explain how various items on the menu are prepared
• Ensure guests are enjoying their meals and act to correct any problems
• Handle money accurately and navigate POS system
• Keep server stations clean and organized
• Perform side work at the beginning, during and at the end of each shift Skills
• Guest Services
• Serving Experience (10+ years)
• POS
• Upselling
• Communication skills (10+ years)
• Microsoft Office (10+ years)
• Sales (3 years)
• Cold Calling (3 years)
Contact this candidate