Customer Service Maintenance Technician

Edwin Khachi

ad34t2@r.postjobfree.com • 312-***-****

Career Profile: To obtain a growing position within your company. Have experience in working in Customer Service, Administrative Support, Front Desk, and Maintenance Technician. Fluent in English, can understand and speak some Spanish.

Summary of Qualifications

● Excellent organizational and communication skills.

● Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively.

● Able to integrate details and coordinate multiple tasks to accomplish overall goals. Employment History:

The Resurrection Project Chicago,,IL

Rental Assistance- Intake Department 06/2021-12/2021

● Screen program participants when entering the building.

● Help Spanish Speakers understand process and paper work needed.

● Input new participant information on our portal/the website.

● Create emails for participants as needed.

● Scan and organize supporting documents for participants.

● Explain program and benefits.

● Answer calls and transfer to right department.

● Set up follow up appointments.

● Provide support to administrative Staff as needed. Home Depot Chicago,,IL

Customer Service Relations 03/2020-03/2021

● Greet Customers/Guide them/Help them.

● Check Receipts for clients with big purchases.

● Process Refunds/Exchanges.

● Offer Credit Card Promotions and convert new customers.

● Diffuse client differences.

● Cashier/ Count Balance Registers.

● Follow company policies.

● Train new employees.

Harvard Maintenance Chicago,,IL

Maintenance Technician 02/2018-01/2020

● Follow orders and daily tasks assigned from Building Services.

● Communicate with team and organize daily routines to be more efficient with our time.

● Assist lobby visitors with maintenance issues.

● Create ticket orders when needed.

● Keep track and inventory of cleaning supplies for my assigned floors.

● Clean, straighten and maintain shelves and displays to project a consistently positive image of the company.

● Attend safety meetings and follow new procedures.

● Notify supervisor of any discrepancy in assigned floors and provide assistance in sorting out problems.

Edwin Khachi

U-Haul Chicago,,IL

Facility Maintenance Technician 11/2016-01/2018

● Communicate with team and organize daily routines to be more efficient with our time.

● Assist customers with maintenance issues.

● Change fluorescent light bulbs regular light bulbs LED light bulbs.

● Make sure all units are secure.

● Clean, straighten and maintain hallways clean and organized.

● Notify supervisor of any maintenance orders needed for the facility. Education:

High School- Roosevelt High School Class of 2011

Chicago, IL Graduated-

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