zoilo espinosa

Worcester, MA

ad34qr@r.postjobfree.com

+1-774-***-****

Experienced professional looking for new opportunities. Professionally certified with strong leadership and communication skills.

Work Experience

UPS Package Handler

UPS - Ashland, MA

October 2023 to Present

• Load and unload packages from delivery vehicles

• Lift and move heavy weights between destinations

• Carry out work in accordance with company policies and guidelines

• Sort cargo according to instructions provided as required

• Work quickly and efficiently while adhering to safety standards IT Specialist

Apple - Boston, MA

January 2022 to June 2023

• Troubleshoot customer computer systems to identify maintenance and repair needs

• Provide detailed instructions to customers to update software or improve computer functions

• Collaborate with 15 technical support representatives to determine best troubleshooting strategies Construction Project Manager

h&m construction - Worcester, MA

October 2021 to April 2023

• Design operational handbooks for construction processes

• Meet with clients to discuss building specifications

• Supervise a team of over a dozen employees

• Complete projects before deadlines and without accidents

• Introduce new computer systems that increase operational and scheduling efficiency Skills

• Construction Management

• Sales (10+ years)

• Time management

• Remodeling

• Software troubleshooting (10+ years)

• Computer skills

• Desktop Support

• Technical Support

• Troubleshooting

Certifications and Licenses

Construction Management Fundamentals

September 2021 to Present

Roger Williams University, RI

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