ROBIN JOHNSON

929-***-**** ad34qh@r.postjobfree.com Brooklyn, NY

EXPERIENCE

NYC Department of Youth and Community Development - 'DYCD', Brooklyn, NY

Program Supervisor, 05/2023 - Present

Implemented and provide training sections for youth department staff and volunteers.

Provided case management, reviewed, and maintained standard policies and procedures for the youth department.

Reviewed and evaluated new and current programs to determine their efficiency, effectiveness, and compliance with state, local, and federal regulations, and recommend any necessary modifications.

Andy Frain Security, New York, NY

Security Supervisor & Keyholder for Overnight shift, 06/2022 – Present

Conduct rounds throughout premises including hallways, stairwells, floors, restrooms, and common areas.

Monitor video surveillance cameras, and fire prevention / detection alarm notification system.

Inspect building, equipment, and access points.

Department of Sanitation DC37 – JTPA-U, New York, NY

Custodian (Seasonal), 02/2022 – 11/2022

Cleaned floors of building interior and all surrounding areas.

Serviced restrooms, including restocking dispensers, emptying trash, cleaning, and sanitizing fixtures.

Replaced trash liners and recyclables.

Performed additional duties and basic repairs as assigned.

Amazon, New York, NY

Customer Service Associate, 12/2021 – 03/2022

Received customer orders, sorted, and packed items to match order lists.

Placed items received for inventory in the appropriate warehouse locations.

Processed and fixed all issues that arise with customer orders such as missing items, excess items, weight issues.

Applied shipping information and labels needed for outgoing packages.

SCO Family Services, Brooklyn, NY

Residential Aide, 10/2021 – 12/2021

Maintained the safety and security of the facility by screening all clients and visitors.

De-escalate potential crisis situations and document all situations and interventions.

Performed administrative and receptionist duties at the operations desk.

Completed logs, incident reports and all other required documentation.

Assisted with room preparation and room turnover for new clients.

Center for Employment Opportunities, New York, NY

Crew Worker Caretaker, 06/2021 – 10/2021

Worked at multiple sites throughout the city such as the NYC Court Houses and NYCHA offices.

Planned and prepared employee work schedules.

Coordinated activities with other departments to ensure efficient provision of services.

Performed general office maintenance duties.

Conferred with staff to resolve performance and personnel problems, and to discuss company policies.

Brooklyn Players Club, New York, NY

Maintenance Supervisor Keyholder, 03/2017 – 12/2019

Provided maintenance and cleaning services on club property.

Created weekly schedules, oversaw, and tracked the productivity of maintenance staff.

Maintained an inventory of all maintenance equipment tools and supplies.

Conducted inspections to identify possible maintenance needs.

Worked closely with staff and management to ensure the club was well maintained.

Responsible for opening and closing the club.

MTA Intern, Brooklyn, NY

Custodial Specialist, 01/2016 – 02/2017

Responsible for all basic cleaning on and around the premises.

Cleaned floors of subway stations including mopping, damp mopping, sweeping.

Wiped down machines and kept platforms debris free.

EDUCATION and VOCATIONAL TRAINING

Samuel J Tilden High School, Brooklyn, NY

High School Diploma, 06/2002

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