SUMMARY

CSPO certified Product Owner / Business Analyst with working knowledge of Software Development Lifecycle.

Hands on experience of working on Financial Services and Federal Government projects.

Ten plus years of experience in requirements gathering, data analysis, and change management.

Adept at implementing projects using agile-scrum principles and performing process improvements.

Proficient in use of MS Excel, SQL for data analysis and hands on experience of AWS technologies.

Working knowledge of Azure DevOps, JIRA, IBM Cognos, Amazon Quicksight, Power BI, ASP.NET, Python, HTML, XML, SSIS (SQL Server Integration Services).

CERTIFICATIONS

IIBA – CCBA

Certified Scrum Product Owner (CSPO)

Certified Scrum Master (CSM)

LOMA 280 Principles of Insurance

SKILLS

IBM Cognos, IBM PAX, AWS Technologies, Amazon Quicksight, Airflow, Azure DevOps, JIRA, Balsamiq, MS Word, MS Excel, MS Access, MS SQL Server, MS PowerPoint, MS Visio, SharePoint, Tortoise SVN, Project Coordination, Process Improvements, Requirements Prioritization, Unit Testing and User Acceptance Testing

RELEVANT EXPERIENCE

Application / Product Analyst Dec 2021 – Feb 2024

Amazon.com, Arlington VA

Lead financial closing cycles (month & quarter end) and financial planning processes for Corporate FP&A.

Implemented continuous process improvements to deliver reports within the SLA.

Created airflow DAGs to optimize existing data flows thereby gaining efficiencies in financial closing processes.

Provided SME support for delivery, maintenance, and enhancements of company-wide critical financial reports.

Performed data analysis and validations of key financial reports.

Prepared runbooks, standard operating procedures and maintained a solution knowledgebase.

Collaborated with cross-functional teams to develop and execute product strategy.

Worked with stakeholders to understand the business problem and create user stories.

Conducted sprint grooming, planning, and sprint review meetings with the development teams.

Provided support to the Product Manager in day-to-day activities and project management tasks.

Created system prototypes, mockups and process flows to document product requirements.

Maintained a prioritized user story backlog, facilitated sprint ceremonies.

Troubleshooted and resolved issues in a timely manner and document root cause analysis.

Business Analyst Volunteer

American Red Cross, Washington DC Jun 2021 – Dec 2021

Created mockups and business process flows to support the team in requirements gathering process.

Documented user stories and maintained a prioritized user story backlog in JIRA.

Functioned as a Scrum Master and managed sprint ceremonies.

Business Analyst / Scrum Master Oct 2017-Feb 2021

Red Cedar Consultancy, McLean VA

Worked as a Business Analyst for a mission critical web application / data analytics system used to improve public health.

Created system prototypes, mockups and business process flows to support the requirements gathering process.

Documented user stories, meeting agenda, meeting minutes, functional requirement documents.

Maintained a prioritized user story backlog in TFS.

Analyzed change requests and documented the impact analysis findings.

Provided SME support to external system users and development and quality assurance team members.

Lead sprint ceremonies.

Prepared user guides, project support documentation, and standard operating procedures.

Triaged end-user issues on a regular basis and determined resolution.

Performed root-cause analysis of issues reported by end-users and recommended corrective actions.

Performed release planning activities, lead user acceptance testing (UAT) sessions and prepared UAT scripts with quality assurance team.

Prepared status reports and assisted Project Managers in proposals, project plans and business development.

Performed CMMI appraisals, process improvements and lead QMS initiatives.

Updated and published team sprint metrics and product KPIs for management review.

Business Analyst Dec 2014-Jan 2016

Wipro Technologies, Pune, India

Worked as a liaison among stakeholders to elicit, analyze, communicate, validate and document requirements.

Facilitated requirements gathering sessions with stakeholders.

Documented user stories, meeting minutes, business process flows and functional requirements.

Prioritized and managed the product backlog in TFS.

Conducted user story grooming sessions with the scrum team.

Worked with UX designers to develop user friendly and intuitive system prototypes.

Reviewed test strategy and test cases and provided feedback.

Facilitated UAT sessions with business users and prioritized UAT feedback.

Participated in sprint planning, review, and retrospective sessions.

Prepared user guides and conducted training sessions for business users.

Managed a project management tool Cloud CLM for project tracking and status reporting.

.NET Developer / Technical Analyst Nov 2010-Dec 2014

Wipro Technologies, Pune, India

Developed a portfolio management website using MVC for investors and financial advisors.

Analyzed business requirements to prepare design and requirements analysis documents.

Managed offshore development and maintenance of desktop and legacy VB.Net application.

Utilized SSIS (SQL Server Integration Services) for data transformation.

Performed current and future state analysis of the legacy application and upgraded application.

Assisted the project lead in estimating the level of effort (LOE).

Participated in code reviews, design reviews, test case reviews and requirement analysis reviews.

Performed onboarding of new hires by conducting database and application walkthrough sessions.

Triaged open issues, performed impact analysis, and defined priority of resolving the issues.

EDUCATION

Master of Technology in Software Engineering

Birla Institute of Technology and Science, Pilani, India

Bachelor of Science in Computer Science University of Pune, India

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