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Support Specialist System Administrator

Location:
Oakland, CA
Posted:
March 05, 2024

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Resume:

Work Experience

**** ** *******

Investigative Assistant

Drug Enforcement Administration

**** **** ******, ***** ****

Oakland, CA 94612

Duties:

Compile research, conduct and maintain administrative records and reports.

Perform enforcement, compliance, and inspection queries in relevant databases and applications.

Assemble and tabulate information and figures (Excel, Access, Word) for use in investigative proceedings or evidence.

Compose official correspondence.

Assist medical professionals with the mandatory DEA application and registration process. Routinely communicate with doctors and pharmacists in regards to licensing issues.

Provide assistance to Diversion Investigators (to include: conducting research, creating scheduled investigation files, and other regulatory assignments).

Provide diversion management. Coordinate communications with investigators, agents, and intelligence specialists on case developments.

1996 to 1998

Secretary - GS/5

Mare Island Naval Shipyard

Vallejo, CA

Duties:

Analyzed and interpreted applicable government codes, laws, rules, and regulations.

Reviewed and prepared purchase orders, contract documents, and corresponding reports for vendors associated with the federal government.

Developed and utilized tracking mechanisms to monitor workflow.

Prepared time cards, answered phone calls, and provided logistical assistance to other federal agencies.

Scheduled appointments and travel arrangements for the supervisor and other staff members. Provided additional secretarial support to other groups within several departments at the agency.

1994 to 1995

Clerical Support Specialist, GS/4

Veterans Affair Department

Travis Air Force Base

Duties:

Served as System Administrator and conducted regular functionality/validity checks. Responsible for updating various spreadsheets and database systems.

Utilized software programs (Microsoft Word, Access, Excel, etc.) to generate reports.

Researched and collected data on a broad range of subjects that related to scheduled and on-going human resource projects.

Education:

Criminal Justice, Graduated 1994, AA/AS Chapman University

Solano Community College



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