MITCHELL BURGESS 646-***-****/718-***-**** ad34ms@r.postjobfree.com

*** ******** ***** *** ** Brooklyn,

TELECOMMUNICATIONS MANAGER NY 11238

SUMMARY

Highly skilled and detail-oriented manager with over 25 years of experience in telecommunications. Proficient in

multiple installation methodologies with strong problem-solving skills and the ability to work effectively in a team

based environment.

SKILLS

Oversee Network and Equipment Interpersonal Skills Collaboration Critical thinking

Assign, and Maintain Network Communication Cable Installation/ Runner Attention to detail

WORK EXPERIENCE

Xchange Telecom

TeIelecommunications Manager • 2012 - 2024

Managed and supervised a team of twenty technicians with installation of wireless links.

Developed infrastructure throughout New York State and New Jersey areas.

Implemented policy and procedures in accordance with State law for accurate data maintenance.

Oversaw procedures for input and output of internet and telephone service (residential and commercial).

Conduct code reviews and provide feedback to improve internet and telephone quality.

Develop and execute unit tests and perform system testing to ensure software quality.

Troubleshoot and resolve internet and telephone issues (residential and commercial).

Build and maintain wireless hubs at multiple buildings throughout New York State with power plant switches and wireless links (Siklu,

Radwin, Dragonwave, Ubiquiti, Ceragon, etc...).

Design, build, and install entry points to bring telephone and internet service to customers’ homes and/or offices.

Network Technology Solutions (NTS)

Master Technician • 1999 - 2012

Installation of CISCO equipment.

Installation of power plants (NORTEL, LUCENT Technologies, Loraine, AT &T, ElTec etc...).

Knowledge of Fiber Optics: Running and Installing.

Installation of LiteSpan Systems.

Experience with a plethora of power tools

Hands on technical skills to ensure efficiency of network.

Oversaw and managed contracted companies.

Maintain strong partnerships and managed contractors to ensure efficiency and technical support .

Reltec

Lead Installler • 1997-1999

Installation of DC power plants

Installation of converters, rectifiers, and inverters.

Grounding, ladder racking.

Trouble shooting equipment .

Areotec

Apprentice Technician • 1994-1997

Worked collaboratively with lead technician to effectively install cabling.

Running and sewing power cables, DS1, DS3, Cat5, Cat6, Coaxel, 735, 734. and, RG6 cables.

EDUCATION

Saint Anthony School, Barbados, WI

REFERENCES AVAILABLE UPON REQUEST

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