Data Center Technical Support

Neil Allen

Jamaica, NY, United States

718-***-**** / ************@*****.***

Education

City College – GED, Education

Dept of Education

GED

2008

2009

City College

Networking

**** ** ****

Legrand Certified Technician Training Course

LEGRAND AV TRAINING AND CERTIFICATION PROGRAM

2008 – 2009

Experience

Lead Technician – Coranet, New York, NY

•Cable Installed termination Jacks, Block, Patch Panel Data Center Infrastructure Cablin Assist Supervisor in developing new improved methods of performing and reporting of inspections and test methods Communication with all levels of management

Take ownership for the provision of technical support to the Stores Manager on specific equipment enquiries Test new hardware with business unit’s custom applications to confirm compatibility Work with networking resources to make sure that all necessary network ports are activated before moves Work with networking resources to make sure that all necessary network ports are activated before moves Work with Client Services Engineering team to develop Business Unit specific hardware images 09/2021 – Present

Technician – Mason technologies, Deer Park, NY

Maintains licensing information for all surveillance and video systems. Ensures compliance of licensing agreements at the user level

Responsible for installation of Camera’s, Alarms, Monitors and all other associated equipment Troubleshooting electrical components, wiring diagrams, panels, and circuits Expert knowledge of Cat6 color codes

Directing or training workers to install, maintain, or repair electrical wiring, equipment, or fixtures Devises documentation for all end user hardware and software with regard to installation, maintenance, troubleshooting, licensing, configuration, and network connectivity 07/2018 – 09/2021

Skills

Cabling

Fiber Optic

Structured Cabling

Networking

Data Center

Access Control

User Interface

Self Motivated

Self Starter

Team Player

Time Management

Organization Skills

Installation, maintenance, and troubleshooting of low voltage cable systems Maintain strong written and effective oral communication skills for both internal and external stakeholders, customers, and peers

Technician where you were installing network cable or data cable (Cat 5 & Cat 6 installations and terminations)

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