B R U C E L U S T I G

781-***-**** ad34kv@r.postjobfree.com www.linkedin.com/in/bruceslustig

EXPERIENCE

Change Healthcare January 2022-August 2023

Implementation Analyst

Installed medical review software on AWS Cloud using XML and SQL.

The software authenticates with SAML and OpenID, using certificates. The software seamlessly integrates with many Electronic Medical Record systems including Epic, Cerner, Meditech, Allscripts and others.

Resolved connection, authentication and integration issues on Change and customer side.

Assisted customers with functionality issues.

Wolters Kluwer Financial Services, Waltham, Massachusetts October 2019 – January 2022 Technical Customer Support Associate

Provided Support for technical, installation and functional issues for US Regulatory Reporting customers using Salesforce and Jira.

Assisted Manager in creating new SQL Server environments for US Support including SQL Server, SQL Server Reporting Services, Certificates, Windows and Wolters Kluwer software.

Maintained two SQL Server testing environments for US Support including Upgrades, Access and Maintenance.

Assisted with troubleshooting Basel and Canadian Regulatory Reporting issues. Mount Auburn Hospital, Cambridge, Massachusetts July 2016 – October 2019 Interface Analyst

Created interfaces and Data Transformations between third party systems and Epic using Epic Bridges and InterSystems Ensemble. Created TCP/IP, SOAP, FTP and Direct Message connections.

Integrated FHIR with Epic Bridges and other modules

Updated Epic Bridges for compliance with Meaningful Use Stage Three

Supported moving hospital interfaces to a production Epic environment and post production. PICIS, Inc., Wakefield, Massachusetts

Senior Technical Support Analyst December 2001 – January 2016

Provided Support for Operating Room Management product, along with related products and HL7 interfaces, for major Picis clients in the United States and Canada.

Created SQL queries to help troubleshoot potential defects. Assisted clients with writing Crystal reports.

Maintained and Edited SQL Server systems as needed. Changed system configurations when appropriate.

Helped train less experienced Client Solution Administrators.

Conducted Internal Audits of Quality Management Processes. Technical Analyst January 2000-December 2001

Supported Human Resource Information Systems products: o Assisted Product Manager with overseeing integration of two products. o Created Database Mapping of existing product database to software partner's database. o Performed Quality Assurance on various HRIS products, including command line arguments, security and registry settings.

Co-wrote specification document for Mail Merge product.

Developed QA Plan for Data Warehousing product including Requirements, Specification, Design, Configuration Management, Defect Analysis, Implementation and Maintenance. EDUCATION

Certificate in Software Engineering, Northeastern University BA, Psychology, Brandeis University