Nelson Perez

Palm Springs, FL

• Bilingual English/Spanish with the ability to translate

• Ability to prioritize and remain focused

• Excellent with customer support services

• Skilled at learning new concepts quickly while working well under pressure Work Experience

Financial Services Representative

Sunrise Chevrolet - Queens, NY

January 2020 to June 2023

• Ensured high product penetration.

• Submit credit applications to lenders.

• Process client files and schedule deliveries.

• Responsible for any and all issues concerning C.I.T.’s

• Maintain/run the finance dept. under strict compliance Financial Service Manage Compliance Officer

Brooklyn Mitsubishi - Brooklyn, NY

October 2015 to December 2019

• Responsible for timely and prompt completion of all bank documents

• Performed all aspects of motor vehicle paperwork for the finance department

• Process client files and schedule deliveries.

• Ensured high product penetration

Financial Services Director

City World Toyota - Bronx, NY

February 2006 to September 2015

• Responsible for the finance department.

• Submit credit applications to lenders

• Process client files and schedule deliveries.

• Responsible for any and all issues concerning C.I.T.’s

• Maintain/run the finance dept. under strict compliance Pre-Owned Manager

Millennium Honda - Hempstead NY

December 1998 to August 2005

• Closed deals on the floor and telephone.

• Answered incoming calls from my customers.

• Did all appraisals for new cars and used cars.

• Process client files and schedule deliveries

• Followed up on CRM system with sales people.

Skills

• Skilled at learning new concepts quickly while working well under pressure

• Ability to prioritize and remain focused

• Bilingual English/Spanish with the ability to translate

• Excellent with customer support services

• APIs

• Conflict management

• Property management

• Upselling

Certifications and Licenses

Driver's License

Assessments

Sales fit — Proficient

May 2023

Measures the traits that are important for success in sales positions Full results: Proficient

Customer focus & orientation — Completed

September 2021

Responding to customer situations with sensitivity Full results: Completed

Work style: Reliability — Proficient

April 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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