Customer Care Service
Resume:
Kathryn Gorby
Lily, KY ***40
********@*****.***
EXPERIENCE
Gorby Building, Corbin, KY — Bookkeeper/Accountant
February 2022 - PRESENT
Gorby Building is a Small Construction Business. I am still present at this job as a part time position. I issue payroll, money management, tax preparation and overall organization for the company.
General Dynamics, Corbin, KY-Customer Service/ Call Center
March 2021 - February 2022
I worked at General Dynamics as a telephone Customer Care Representative assisting customers with medicare issues and enrollment processes for many individuals and families all across the country.
Unfortunately, I only worked there almost a year due to the company closing down the certain location and was moving too far for my abilities to continue with their company..
Cheddar’s Scratch Kitchen, London, KY — Bartender/Trainer/Waitress
September 2018 - March 2021
I began as a Waitress at Cheddars in 2018 and by mid 2019 I began Training New Waitresses while also I began the Bartender Position. I enjoyed the wonderful teamwork while working for this establishment and I would highly recommend it for those looking to work in the restaurant industry.
EDUCATION
James Madison High School, Norcross, GA
Major: High School Diploma
April 2009 - May 2013
Graduated with a 3.7 GPA and acquired 2 extra credits for a College Preparatory Diploma. James Madison High School is also combined with Ashworth University so of which you can obtain a basic diploma or an extra 2 credits to receive a College Prep.
Somerset Community College, Laurel Campus in London, KY— Associates of the Arts Degree
Major: Business Administration
October 2021 - Still Attending
Associates in Art for Business Administration with a 3.4 GPA
SKILLS
Customer Care
Communication
Sales
Time Management
Organization
Leadership
Problem escalation
Cash Handling
Teamwork
Computer Skills
Microsoft Office
Typing 40+/WPM
Reasoning
Dependability
Creativity
Productivity
Writing
Social Media
CERTIFICATIONS
Food Handling Certification
S.T.A.R.S Certification
Certified Mold Operator
Restaurant Trainer Certified
LANGUAGES
English
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