Customer Service Consultant
Resume:
M
Aintario
Moses
*********@*****.**
m
Rochester, MN 55906
SUMMARY
To obtain a position within this company that will utiliize my extensive knowledge and experience in customer service to accomplish my ambition of succeeding as an integral member of an successful company. Professional Customer Service Representative offering: An unwavering commitment to customer service, with the ability to build productive 8 885 hips, resolve complex issues and win customer loyalty Utilizes strategic-relationship and partnership-building skills Excellent interpersonal communication skills Superior problem solving abilities A proven effective team member
Driven Service Consultant successful at inputting service orders, growing customer loyalty and organizing workflow. Skilled at stepping into diverse roles on a daily basis. Prepared to leverage
[Number] years' experience to take on a dynamic role with [Company Name]. Outgoing Service Consultant highly effective at maintaining smooth and efficient operations while serving customer needs and maximizing quality. Well-coordinated and accuracy-driven leader offering [Number] years of experience in [Field]. Experienced Service Consultant knowledgeable about performing estimations and maintaining schedules. Excited to offer [Skill] and [Skill] developed over [Number]-year career in [Industry].
SKILLS
Warranty understanding
Complaint resolution
Marketing Strategies
Project scope estimates
Estimating abilities
Account Management
Schedule Coordination
Partnership Building
Negotiation Tactics
EXPERIENCE
Service Consultant
ROCHESTER, MN
Happy Auto Group/ Jul 2022 to Current
Aid and assist with clients with preferred and recommended services for their vehicles. Provided excellent customer service to customers by answering inquiries and resolving complaints.
Assisted customers in selecting appropriate services based on individual needs and preferences.
Demonstrated knowledge of company products and services, including pricing plans and features.
Service Consultant
Rochester, MN
Mercedes Benz / Feb 2022 to Jul 2023
Provided excellent customer service to customers by answering inquiries and resolving complaints.
Assisted customers in selecting appropriate services based on individual needs and preferences.
Demonstrated knowledge of company products and services, including pricing plans and features.
Researched billing issues for customers using various software programs. Handled incoming calls from customers regarding product or service orders. Educated customers about the features and benefits of different services offered by the company.
Service Consultant
Rochester, MN
Tom kadlec Honda/ Jan 2020 to Jan 2022
Service Manager
Zumbrota, MN
Zumbrota Chrysler/ Jan 2018 to Jan 2020
Service Consultant
Rochester, MN
Lincoln, Jeep, Adamson Motors/ Jan 2012 to Jan 2018 Dodge, Hyundai and
Logger
State of Minnesota/ Jan 2008 to Jan 2012
Minneapolis, MN
S&W Construction/ Jan 2000 to Jan 2008
Customer Service Representative
Minneapolis, MN
A.M Miller and Associates/ Jan 1998 to Jan 2000
Customer Service Representative
Edina, MN
Sylvan Prometric/ Jan 1996 to Jan 1998
EDUCATION AND TRAINING
Business Administration Program
Rochester Community and Technical College Mar 2024 Customer Service Specialty Certificate
Rochester Community and Technical College Jan 2016 Personal Trainer Certificate
Rochester Community and Technical College Jan 2014
Contact this candidate