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Customer Service Assistant Manager

Location:
Lillington, NC
Posted:
March 05, 2024

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Resume:

chrisdetta young

Benson, NC, *****, US

ad344b@r.postjobfree.com

Work Experience

June 2010 - December 2021

Variety Wholesalers, Inc., Assistant Manager

Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.

Establish and implement policies, goals, objectives, and procedures for their department.

Direct and supervise employees engaged in sales, inventory- taking, reconciling cash receipts, or in performing services for customers.

Inventory stock and reorder when inventory drops to a specified level.

Enforce safety, health, and security rules.

Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise. Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints. Examine products purchased for resale or received for storage to assess the condition of each product or item.

Instruct staff on how to handle difficult and complicated sales. Assign employees to specific duties.

Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Plan and prepare work schedules and keep records of employees' work schedules and time cards.

Review inventory and sales records to prepare reports for management and budget departments.

Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate. March 2017 - March 2021

Variety Wholesalers, Inc., Store Manager (Sales and Related)

Meeting expense budgets and payroll budgets, handling personnel issues, merchandising and loss prevention Manage the total store operations to achieve an efficient and profitable store

Assist in a new store opening

Execute company policies, procedures

Providing customer service daily, to include stocking,opening the store, closing the store, office duties as required,customer service manager,front- end manager

Maintaining company standards regarding to inventory management, controlling budget and overhead expenses, customer service, recruiting and training and merchandising standards

Select, motivate, train, review, and retain associates Depositing large sums of cash

Meet and exceed sales and gross margin goals

Oversee the overall safety, security, supervision, training, mentoring, and scheduling of all assigned personnel Setting up sales and promotions in a timely manner Created a supportive and fun environment for customers to shop and employees

Interviewing,hiring and training of new associates Executing daily task list and follow up through completion Completing daily and weekly sales reports in a timely manner Develop and maintain positive customer and community relations

Insure company policies and procedures

Education

2012-01-01

Lincoln Academy, High School in Higher Education/High Lincoln Academy, High School in Higher Education/High School Diploma



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