BUSINESS ANALYSIS MANAGER — TMobile
Seattle, WA, August 2019 - Present
Built single source data infrastructure for sales datastreams. including documentation, sourcing, ETL implementation and reporting infrastructure. Frequent analysis of metrics and datastreams to present actionable insights and get Senior leadership buy-in to projects. Worked on AI driven application team to rebuild data infrastructure from sourcing data to ETL redesign and optimization, as well as documentation of new architecture. Lead architect on transition to new snowflake infrastructure. primary tasks are rebuild entire ETL process for new reporting layers based on new sourcing and documentation of data flows and distributions of datasets in new environment. SR. BUSINESS ANALYST — T-Mobile
Albuquerque, NM, June 2018 - August 2019
In this role my primary function was design and maintenance of reporting framework for agent KPI's. This included excel and power bi reporting as well as the data structures involved in building them. In addition i also developed and managed the buildout of mobile applications for reporting on the go frameworks for team leaders. Developed local server to transition from application layer data to locally served application reporting, including the mobile application as well as a real time locally hosted web-app that was used to display real time reporting to local teams. SITE PLANNER — T-Mobile
Albuquerque, NM, February 2017 - June 2018
In this role my main role was building out schedules for employees, as well as assign work to them daily. Through my time in this role, i automated the daily assignment process with many improvement. In addition i reviewed their KPI reporting and redesigned it with a more data and automation centric view. This included, excel reports, VBA automation, as well as documentation around the KPI changes, as well as reporting showing the distribution of agents in the KPI's. Walker Forrester
Business Analysis Manager
Phone 505-***-****
Email **********@*****.***
Address Rio Rancho, NM 87124
Databases: SQL Server, RazorSQL, Oracle,
MongoDB, Postgress, MySQL, AWS, Snowflake
• • RDMS Development and SQL
Scripting Languages: SQL, VBA, Python,
JavaScript
• • Extraction Transformation and Loading (ETL)
BI Tools: Microsoft Office Suite, Power Bi, Alteryx, SSRS, Tableau, Crystal Reports
• • Business Requirements
• Data Analysis • Technical Design Documentation
FlowchartSoftware: Visio, LucidChart, ClickUp,
Google Docs
• Version Control: GitHub, Bash, GitLab, Gitlab
Markdown, Command Line, Azure DevOps
•
EXPERIENCE
SKILLS