Customer Service Desk
Resume:
Thomas Alexander
Texarkana, TX *****
*****************@*****.***
Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service
Walmart - Idabel, OK
August 2022 to Present
I work the service desk or tobacco shop. My job is to assist customers with their transactions and answer any questions they may have in a friendly and professional manner. Education
Some college in Child Psychology
Aims Community College - Greeley, CO
April 2012 to April 2014
High school diploma
Skills
• Eager to learn skills
• Crisis Intervention
• Individual / Group Counseling
• Autism Experience
• Crisis Management
• Typing
• Customer service
• Cash register
• Assembly
• Baking
• Manufacturing
• Computer skills
• Office experience
• Windows
• Communication skills
• Medical terminology
• Sales
• Analysis skills
• English
• Phone etiquette
• Basic math
• Sales management
• Front desk
• Management
• Cash handling
• HIPAA
• Leadership
• Food handling
• Serving
• Mentoring
• Workday
Certifications and Licenses
customer focus
March 2024 to Present
Harvard Manage Mentor Certificate in Customer Focus. Signed by Ian Fanton, senior vice president & head of corporate learning, Harvard Business Publishing. This was a course in corporate operation with a customer focused business model.
Teaming Employment Assessment
January 2024 to July 2024
Brand: Walmart
Academy Trainer: Competitive
Team lead: (Manager): Competitive
This is Walmart fitness tool to determine career advancement opportunities. A score of Competitive means my assessment passed with a competitive edge over others applying for the same role. Pharmacy Employment Assessment (RxA)
January 2024 to July 2024
Brand: Walmart
Competitive
Only meant for Pharmacy cashier positions. Trained in handling confidential data. Assessments
Sales skills — Proficient
September 2020
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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