Tech Support Data Entry

CHANDRIKA RAJALINGAM

**** *** ****, *** ***, Westland, Michigan 48185

Contact: +1-832-***-**** / ************@*****.***

SUMMARY

Experienced Application Tech Support at a leading Multinational Company.

Hands on experience in Level 1 query support and ticket allocation.

Performed multiple allocation in a shorter time thereby reducing

Received Master Diploma in Grooming.

Achieved First Rank in XII State board exams in the subject of Economics.

Recipient of First prize in literary parade participated in inter-college competition.

Participated and won the Women’s Cricket match conducted TCS.

EDUCATION

Madurai Kamaraj University, SFR College for Women India

B.A in English June 2013 – May 2016

Diploma in Multimedia Technology June 2015 – May 2016

PROFESSIONAL EXPERIENCE

TCS (Tata Consultancy Services) Chennai, India

Worked as Senior Application Tech Support May 2017 - June 2019

ILM (Institute of Language Management) Bangalore, India

Worked as a Spoken English Trainer May 2016 – June 2017

CERTIFICATIONS

SQA (Scottish Qualifications Authority)

BEC (Business English Certificate) Level - Preliminary

M.S. Office

Tally

DTP (Desk Top Publishing)

DEO (Data Entry Operator)

PROFESSIONAL SKILLS

Fluent in English.

Quick typing skills

Good computer skills.

Willingness to learn and ability to be a team player.

Interested in day-to-day competitive work.

Self-confident about the task performed

Maintaining good inter-personal relationship.

PERSONAL ACHIEVEMENTS

Silver medal for obtaining First mark in economics in Public XII Examination.

First prize in literary parade participated in inter-college competition.

First prize in Mime.

Third place in inter-collegiate volleyball tournament.

Participated in state level volleyball tournament.

Participated and won the Women’s Cricket match conducted in TCS.

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