LIBBY ORTIZ-MAHMOUDI

***** ** **** ***** ***. ***

Beaverton, OR 97078

503-***-****

ad3421@r.postjobfree.com

Summary

Hardworking Cashier offering 18 years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of POS system operations.

Skills

Customer Service Loss Prevention

Active Listening Conflict Resolution

Cash Handling Product and Service Sales

Payment Processing Problem Solving

Multitasking Customer Relations

Product Knowledge Records Maintenance

Experience

Lowes Home Improvement -Tigard

Cashier 02/2017-09/2023

Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Operated cash register efficiently and accurately processed payments by cash, checks credit cards, gift cards, debit cards or store credit.

Lowes Home Improvement-Tigard

Phone Operator 02/2020-10/2022

Answered incoming calls and directed them to the appropriate department or individual

Provided customer service support for customers with questions or technical issues.

Home Depot -Beaverton

Cashier 03/2006-01/2017

Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Operated cash register efficiently and accurately processed payments by cash checks, credit cards, gift cards, debit cards or store credit.

First Consumers National Bank -Beaverton

Fraud Operation Clerk 08/1990-02/2006

Set up affidavit for Fraud victim which they never open account or compromised to resolve the case. Clear their names Credit Bureau report. Report the case to Law Enforcement Officer.

Developed and implemented strategies to reduce fraud issues.

Key Bank-Beaverton

Lockbox Processor 01/1984-07/1990

Processed and reconciled payments received by Lockbox and deposited. Verified accuracy of data in payment document. Maintained records of all payments processed. Researched customer inquiries related to lockbox payments.

Education

University of San Jose-Recoletos, Cebu City,

Philippines

Bachelor of Science in Commerce major

Accounting 04/1970

Language

English

Tagalog

Native Bilingual

Cebuano Dialect

References

Available upon request

Contact this candidate