Project Manager Internal Audit

Syfullah Faruque

Kopenhagener Straße *, ***** Berlin.

+49(0)176********

********.*@*****.***

Data driven operations and management professional with proven track record of ownership and delivery.

EXPERIENCE

Getir Germany GmbH., Berlin — Project Manager

December 2021 - November 2022

Led and built the project team from ground up and led a team of 12, 2 Assistant managers and 10 associates/specialists. The projects implemented:

● Internal Audit(Operations): Successfully set up the operations quality assurance internal audit project in line with German grocery laws and company KPIs.

● BIO Certification: Key member of the BIO Certification obtaining and BIO process implementation team.

● Operations best practice: Followed the performance of 46 stores and successfully set up new processes to increase e ciency and rewrote the SOP.

● Stock accuracy: Reduced physical-online stock discrepancy from 42% to 8% in 4 weeks across 46 stores.

Getir Germany GmbH., Berlin — Store Manager

July 2021 - November 2021

● In charge of up-to three stores simultaneously all over Berlin. Managed five stores in total

● Had the best KPIs multiple times among all the stores in six European markets where the company is operational.

● Was in charge of scheduling, payroll and grievance management of a minimum of 50 to up-to 120 team members of a store.

● Was tasked with tracking, maintaining and obtaining the KPIs set by the company.

● Was leading the Last Mile delivery processes.

Speciality

Operations management, Project

Management, Stakeholder

Management, Performance, Last

Mile Delivery, Logistics.

Technical Skills

Microsoft Office Suit

Google Workspace

ERP

CRM

Languages

Bangla native

English C2

German B2

Education

MBA (Marketing),

2011

University of Gloucester, UK.

BBA (Marketing),

2006

Stamford International University,

Bangladesh.

Skills

Leadership: Lead from the front, Lead

by example.

Mentoring: Always teach and train the

colleagues the best practices to elevate

the team performance.

Scrutinizing: Follow all the processes

closely and optimize them based on

data to increase efficiency and

productivity.

Ownership: Naturally assume the

ownership of the processes and

optimize them towards the best

outcome.

Agora Supershops Ltd., Dhaka, Bangladesh — Sourcing and Procurement Consultant. July 2016 - September 2018

As a consultant, regular tasks involved:

● Study and follow Consumption trend

● Locate suitable products internationally

● Develop and advise the company on procurement plans Xubisoft Ltd., Dhaka, Bangladesh — Director Operations and Training June 2015 - February 2020

Was an entrepreneurial position. The business had a diverse training portfolio. A magnitude of training was provided in collaboration with the Government of Bangladesh, the Asian Development Bank (ADB), Government of Switzerland, and other public and private entities. Main tasks involved:

● Developing training modules in line with SDG set by the Government of Bangladesh and the ADB.

● Introducing and Training the trainers who carried out the training programs.

● Maintaining rapport and reporting to the internal and external stakeholders.

● Over 300 ex-trainees are now working in the global market. The business ceased operations due to the COVID 19 pandemic. Modular Design Studios Ltd., Dhaka, Bangladesh — Director Operations and Marketing June 2012 - February 2020

Was an entrepreneurial position. The business was a construction firm and provided design solutions and construction services for domestic and commercial buildings. Main tasks involved:

● Budgeting

● Confirming completion of projects within the contracted time

● Liaising with the customers; work as a bridge between the architects, engineers and the customers

● Friction management

Spicevine Ltd., Guildford, UK — Manager Operations and Customer Service May 2011 - January 2012

● Maintaining logs of retail and wholesale customers

● Ensuring smooth and timely delivery of the products

● Liaising with the procurement manager to ensure constant availability of products Tesco PLC. (Supermarkets), London, UK — Store Manager March 2009 - October 2009

Conducted day to day business including (but not limited to):

● Inventory management

● Employee work schedule rotation

● Order management to ensure maximum availability and minimum warehousing

● Implementation of FIFO, FEFO and JIT principles

● Conforming conformity with the local council (municipal authority). Tesco PLC. (Supermarkets), London, UK — Floor Supervisor August 2008 - February 2009

● Act as the bridge between the manager and the shop floor operations.

● Implement and oversee management decisions.

● Taking and reporting high value opening and closing inventory.

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