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Customer Service Representative

Location:
Bournemouth, United Kingdom
Posted:
March 04, 2024

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Resume:

STACHIO SMALLING

**, ******** ****, *********** *** 3SS

Email: ad33x4@r.postjobfree.com

Tel: +44-798*******

OBJECTIVE: To successful achieve the status of a Professional Employee in an organization

where I will be able to serve and improve my area of responsibility and be a team

player in the overall improvement and growth of the organization.

Experience:

Advantage Communications Incorporated (Flow)

(June 2016 – August 2018)

Customer service representative.

Check customers account upon request.

Provide customs with bill balance

Walk customers through specific troubleshooting procedures to assist with internet connection issues.

Advise customers on Estimated time for installation.

Early Childhood resource center

(2017- 2018)

Assistant Teacher

constructing Manipulatives from given materials

Building children’s self-esteem through positive guidance and nurturing

Communicating with parents and discussing their children’s development

Implementing positive discipline

Observing children and making notes of progress and development

Promoting literacy and early education

Oberlin High School

(2021- 2022)

Mathematics secondary Teacher

Utilized hands-on learning and digital resources to improve classroom engagement for children aged

13-17.

Achieved average class pass rate of 50% from 2021-2022 for students aged 13+ via online platform.

Implemented individualized teaching strategies for students based on assessment data to improve

performance.

Research and utilize online software to enhance students and teachers knowledge base fro teaching

and learning.

Consulted with parents and led development of virtual and lesson planning during the school year,

achieving a positive support framework for student learning.

Ferncourt High School

(2022- 2023)

Mathematics secondary Teacher

Head Of House

Utilized hands-on learning and digital resources to improve classroom engagement for children aged

13-17.

Achieved average class pass rate of 60% from 2022-2023 for students aged 13+.

Implemented individualized teaching strategies for students based on assessment data to improve

performance.

Worked collectively with school staff and parents to improve student engagement and teaching

strategies.

Consulted with parents and led development of virtual/ Face to Face resources and lesson planning

during the school year, achieving a positive support framework for student learning.

Livingstone Academy Bournemouth – Aspirations Trust

(September 2023- December 2023)

Mathematics secondary Teacher

Manage club and its assigned duties

Utilized hands-on learning and digital resources to improve classroom engagement for children aged

13-15 years..

Implemented individualized teaching strategies for students based on assessment data to improve

performance.

Worked collectively with school staff and parents to improve student engagement and teaching

strategies.

Consulted with parents and led development of virtual/ Face to Face resources and lesson planning

during the school year, achieving a positive support framework for student learning.

Magna Academy Bournemouth – Aspirations Trust

(January 2024- Current)

Mathematics secondary Teacher

Manage Tutor groups attendance and behavior over a specific period.

Utilized hands-on learning and digital resources to improve classroom engagement for children aged

13-15 years.

Implemented individualized teaching strategies for students based on assessment data to improve

performance.

Worked collectively with school staff and parents to improve student engagement and teaching

strategies.

Consulted with parents and led development of virtual/ Face to Face resources and lesson planning

during the school year, achieving a positive support framework for student learning.

Education and Qualification

St. Catherine High School, September 2006 – June 2011

o (School Leaving Certificate/ Diploma)

o CXC (Human and Social Biology, Caribbean History, Mathematics, Technical Drawing,

English A, Social Studies, Information Technology) (General Proficiency)

Shortwood Teachers College (2018-2022)

o Bachelor’s Degree in Secondary education (Mathematics)

o Graduated with honors

Skills

• Proficient in Microsoft Office Suite, internet Navigation and email technology for communication

• Excellent communication skills

• Excellent calculating skills

• Lesson Planning

• Classroom management

• Assessment Creation

• Student support

Personal

Single, Jamaican Male, Age 29

Reference

• Available upon Request



Contact this candidate