Daisy Gonzalez

***** ****** **, *******, ** ****

562-***-****, ad33w1@r.postjobfree.com

Objective:

To find an opportunity with a company where I can prove my office ability, experience and to challenge myself as an individual to grow within the company.

Summary:

Over 16 years of Insurance experience as a claims Professional. I possess strong training, negotiation and communication skills. Effective decision maker, produce results, team leader and possess the ability to motivate others. Fluent Spanish Speaking and writing.

05/2021-Present Amazon/Walmart E-Commerce Store Self-Employed

Inspecting landing pages, product information, checkout options, and all other pertinent website-related systems to ensure their visual appeal, accuracy, and ease of use.

Assisting with decisions about promotions such as discounted offers and affordable bulk packages.

Ensuring that payment options and promotional tabs are configured correctly.

Monitoring the daily progress of online activities and transactions.

Researching new business opportunities. FBA/FBW /FBM

Gathering and analyzing data to identify areas needing improvement.

Developing solutions to optimize a company's e-commerce operations.

02/2012-4/2021 Gallagher Bassett Services, Inc. Aliso Viejo, CA

Medical Only Adjuster/Claim Assistant

Issue disability payments, medical, Indemnity and reimbursements checks

Paid and review related bills to claims handling

Complete all disability notices including denial/delay notices on timely manner+

3 Point contact (employee) (employer) and (provider)

Adhere special claims handling guidelines specific to client

Issued Acceptance Letters to claimants (initial packet)

Obtained medical, rehab status on daily basis

Paid and reviewed related bills to claim

Translated Letters and phone calls/Interpreting services

Ensures claim files are properly documented and claims coding is correct

Close files end of the month. Exception: Specific client requirements noted in Client Service Instructions.

05/2005-04/2021 Gallagher Bassett Services, Inc. Aliso Viejo, CA

Technical Assistant, IT & Set-Up Clerk

Filling, sorting, alphabetizing, File inventory, Indexing, created files kept house kept, paid expense bills, answer phones, office supplies, Iron mountain database, mailroom and Set-up new claims in the system.

Installed Software’s, diagnose hardware’s and software faults, solve applications faults and troubleshooting system and networks.

Education

IEA, WCCA

El John John Glenn High School, Norwalk, CA

Real Estate Certificates Feb/2022-Present

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