Harold Illescas

Im currently working for Jordan Ford Dealer, Comercial Parts WHS. From 11/2023

San Antonio, TX 78233

ad33vq@r.postjobfree.com

+1-818-***-****

• Present employment:

• Jordan Ford Dealer.

• 13010 I-35, San Antonio, TX 78233, Comercial WHS Parts Department from 10/2023. Service Advisor Technician.

Walmart Auro Care Center,

San Antonio Store 1198.

1515 Loop 1604 TX, 78232

210-***-****.

From September 9/2020 till 10/2023

Currently working for Jordan Ford Dealer (Comercial parts WHS.) Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Service Advisor/Technician

Walmart Auto care Center. - San Antonio, TX

September 2020 to October 2023

Service advisor/Auto Tech.

Customer service estimates, Sales related items recommended on multipoint multipointin inspection reports.

Open & close work orders.

QC final vehicle inspection prior to delivery to Customer. Licensed Realtor Associate

S&R Properties - Arleta, CA

January 2010 to August 2019

1. Realtor: Buy & Sales properties

2. Pre-qualification of loan process

3. Credit report analysis.

Commercial Manager

Auto Zone / O'Reilly Auto Parts. - Sylmar, CA

March 1996 to December 2010

General Auto parts store operation: Sales, inventory, costumer service, worked time till 2010 change of job to become Real Estate Realtor.

• Manage staff activities

• Manage store and daily cashier operations.

• Thrived in a highly challenging customer service environment

• Managed the scheduling, recruiting, hiring and training of new store employees

• Supervised employees to maintain goals to meet corporate objectives

• Responsible for staff scheduling

• Trained and mentored all staff

• Tracked sales performance

Education

Licensed CA Realtor. #01430524 in Real Estate

Bureau of Real Estate of California. - Los Angeles, CA April 2002 to August 2004

Automotive in ASE Auto Parts Especialist.

Los Angeles Trade Technical College - Van Nuys, CA January 2000 to October 2002

Postgraduate Degree in Accounting

Canadian High School - Guatemala, Center América

January 1977 to October 1989

Skills

• Accounting Graduate on 1989 at Canadian School. (3 years)

• Automotive Repair Basic knowledge (10+ years)

• Financial sales (10+ years)

• Auto Parts business costumer services for 10yrs ASE Certification. (10+ years)

• Outside Sales

• Time management

• Sales (10+ years)

• Bilingual

• General Ledger Accounting

• Guest services (10+ years)

• Account Reconciliation (5 years)

• Automotive diagnostics

• Driving

• Warehouse experience (10+ years)

• Spanish (10+ years)

• Accounts Receivable

• Accounts Payable

• Communication skills (10+ years)

• Customer service (10+ years)

• Microsoft Office

• Microsoft Dynamics GP (5 years)

• Credit Analysis (10+ years)

• Financial Statement Preparation

• Customer service (10+ years)

• POS

• Inside sales (10+ years)

• Dealership experience (5 years)

• Sales (10+ years)

• Cash register (10+ years)

• Automotive repair (10+ years)

• Store management (10+ years)

• Accounting

• Windows (10+ years)

• Credit analysis (10+ years)

• Retail sales (10+ years)

• Upselling

• Customer relationship management

• Order entry

• Cash handling

• Supervising experience

• Mentoring

• Outside sales

• Direct sales

• CRM software

• Negotiation

• Order management system

• Accounts receivable

• Accounts payable

• General ledger reconciliation

• Microsoft Outlook

• 10 key typing

• Microsoft Excel

• Customer support

• Phone etiquette

• Dispatching

• Organizational skills

• Conflict management

• B2B sales

• Warehouse management

• General ledger accounting

• Account reconciliation

• Balance sheet reconciliation

• Financial services

• Relationship management

• Automotive service

• Brake repair

• Suspension

• Service writing

• Budgeting

• Marketing

• Office experience

• Time management

• Typing

• Interviewing

• Payroll

• Driving

Languages

• Spanish - Fluent

Certifications and Licenses

California Realtor.

June 2004 to June 2020

Realtor:

California Realtor license #.01430524

ASE Certified Parts specialist.

June 2010 to Present

National Institute for:

AUTOMOTIVE SERVICE EXCELLENCE

ID No.618628795358ILLES.

Real Estate License

Assessments

Customer focus & orientation — Proficient

July 2021

Responding to customer situations with sensitivity Full results: Proficient

Outside sales — Proficient

September 2020

Understanding and responding appropriately in sales scenarios, and performing common sales calculations

Full results: Proficient

Sales skills — Proficient

August 2021

Influencing and negotiating with customers

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Do it to (Covid 19) I've move to San Antonio TX for better work opportunities on 08/05/2020. Personal References:

Frank Valvo, Title officer.

WFG Title Co, 818-***-****

ad33vq@r.postjobfree.com.

Sal Maldonado, Broker/Owner

S & R Properties, 818-***-****

ad33vq@r.postjobfree.com

Ruben Romero, Broker/Owner

Camino Real Mortgage,

818-***-****, ad33vq@r.postjobfree.com

Contact this candidate