BRYAN L. SNYDER

208-***-**** • ad33pk@r.postjobfree.com

https://www.linkedin.com/in/bryanlsnyder/

SUMMARY

Technology business professional with extensive experience in the semi-conductor industry. A solid understanding of the technical details - hardware, applications, and processes, creates and executes complex projects and programs that meet organizational efficiency and productivity needs. Responsible, diligent, and highly organized with the skills to be successful in areas as diverse as process improvements and business development. An enthusiastic and thorough trainer and team member, able to convey information with clarity, patience and terminology appropriate to specific audiences.

PROFESSIONAL EXPERIENCE

Manpower Experis - Hewlett Packard Inc, Boise, Idaho 12/2021-07/2023 Test Engineer II - 40 hours per week

R-n-D Color and Image team. Testing Firmware packages on next generation unreleased printers. In charge of lab maintenance of +100 printers, toner and ink supplies, targets, library and Psychometrics lab. Coordinate Psychometric studies with external reviewers. Adecco Modis - Hewlett Packard Inc, Boise, Idaho 11/2020-12/2021 OSA II - 40 hours per week

Managed Print Service group support with customers. Technical support with printers at customer location and monitoring business billing for lease, contract and printing services. Sorting issues of missing printers and locations closing or consolidation of address. Updating business billing contacts, address, inventory and issuing on-site service support. Firmware updates, IPv setting and configurations. US Census Bureau, Boise, Idaho 05/2019-03/2020

IT Manager - 40 hours per week

Guide and instruct IT personnel in daily operations and troubleshooting. Tracking equipment ownership, troubleshooting Customer issues, documentation of new application and device issue. Manage all deployment, field and office equipment. Monthly inventory, network room, office modifications, security system and system failures. Lastly, creating KBA/KM’s for knowledge collections going forward. Perspecta/DXC Technologies/ Hewlett Packard Enterprise, Boise, Idaho 02/2015-04/2019 Technical Solutions Rep III - M18 - 40 hours per week Secret Clearance w/ Department of Defense - Valid: 2014 – 2024 Hardware, network and software support for US Navy. Servers, computers, personal H drive space, iPhone, printer installation, configuration of new software and hardware upgrades. Also editing KBA/KM’s for proper documentation of issues and troubleshooting. Flextechs, Boise, Idaho 05/2014-09/2014

Electronic Technician III - 40 hours per week

Contract position at Micron System Integration Group with responsibilities of testing, repair and documentation of Micron SIG line of equipment. This equipment is used globally at Micron sites from burn in boards to robot assist. Applied Materials/Sigmameltec, Boise, Idaho 05/2010-02/2013 Global Product Support Manager, 2011 - 2013 - 40 hours per week Global Product Manager, 2010 - 2011 - 40 hours per week Recruited by Applied Materials (USA) and Sigmameltec (Japan) to manage the Pilot OEM business for Distribution, Service and Spare Parts agreements for the Semiconductor Mask Industry. Created and implemented technical training programs for global accounts on Sigmameltec equipment and processes. Generated global business procedures allowing both companies a smooth transition into the new business structure. Merger completed.

Technical Management

Created and delivered standard and non-standard training classes at the factory before shipments. Upgrade training on existing customer equipment and built portable bench testing equipment to refresh training in the field.

Tested software upgrades for action items resolutions with customers.

Correlated software data from Task Manager for troubleshooting intermittent handle and thread causes of software lockups.

Field tested backup hardware interlocks against first level software interlocks and submitted reports of issue found, then installed new release version for final testing.

Operational Management

Created an Excel tracking process for business cost/shipping/revenue/risk/burden rate by quarter.

Forecasted 18 months streaming revenue, spare parts and equipment sales that allowed for better tracking.

Created customer quotation templates with Global Account Manager’s contact information, Incoterms and expected delivery date.

Documented steps from Request for Quote to Final Invoice, which included transaction steps between Global Offices and Sigmameltec.

Underwriters Laboratories, Boise, Idaho 01/2008-05/2010 Field Representative II - 40 hours per week

Inspected Southwestern Idaho manufacturers’ products prior to shipment, new installation or equipment re-installation for verification of quality, safety and UL Standards.

Inspected for UL label authenticity and correct usage, which assured product quality and compliance.

Reviewed UL Standards for production lots before shipment.

Metrology inspections of incoming suppliers’ production.

Annually collected and processed materials samples for conformance to manufacturability.

Developed training materials in simple language to discuss with manufacturers' employees.

Presented training materials or UL Standard of choice to group members. Recalled to help Sigmameltec with merger to Applied Materials. Sigmameltec LTD, Boise, Idaho (Temporary) 01/2007-12/2007 Senior Customer Engineer - 40 hours per week

Installed semiconductor mask equipment with technical sign-off at companies in the Boise area.

Sourced inspections at factory before shipment with suggestions of improvements.

Assembled and installed equipment at customer sites.

Tuned processes to meet customer process of record for Technical Sign Off.

Sourced inspections at factory before shipment with suggestions of improvements.

Assembled and installed equipment at customer sites.

Tuned processes to meet customer process of record for Technical Sign Off.

Debugged software and hardware problems.

KLA Tencor, Boise, Idaho & Austin, Texas 05/2005-05/2006 Senior Customer Support Engineer - 40 hours per week Systems engineer on merger team. Built and recorded data for new product introduction of the Molecular Imprint Inc Imprio 250 system from pad to final enclosure and test evaluation. Coordinated site verification and customer issues, and designed system revision. Merger cancelled by upper management.

Received US Patent: 7,360,851 for Automated Pattern Recognition of Imprint Lithography Olympus Integrated Technologies America, Boise, Idaho 10/2002-12/2004 Applications/Field Engineer - 40 hours per week

Developed Deep UV Microscope from Beta to Production release at customer site.

Achieved higher efficiency by creating a 13-point test that independently verified tool performance and fault isolation.

Designed a process with existing offset focus variables to review underlying layers and find previously missed defects.

Developed Automatic Defect Correlation (ADC) applications, which made data reviews (inspections) more efficient than 90% at all times.

Applied Materials, Boise, Idaho 01/2000-09/2002

Applications/Process Engineer - 40 hours per week

Responsible for processing customer R&D demos in laboratory for Wordline and Gate tool process. Provided VerSEM 3D applications support at customer site. Supported multiple processes; DPN, Tantalum, Selective Oxidation, RPN and RTP.

Created and maintained Action Item List for process and mechanical issues, which resulted in a timeline and tracking mechanism for resolution.

AG Associates, Boise, Idaho & Austin, Texas 05/1991-01/2000 Strategic Accounts Technical Support - 40 hours per week Responsible for customer support of all AG RTP equipment. Specifically, global technical support for Intel and Micron.

Created team for Capital Reuse of equipment by designing upgrades that customers could install after watching initial installation.

EDUCATION & PROFESSIONAL DEVELOPMENT

Bachelors of Applied Science - Business

Boise State University, Boise, ID

Cum Laude

GPA: 3.85 of 4.00

Associates of Applied Science - Electronics

DeVry Institute, Phoenix, AZ

President’s and Dean’s List

GPA: 3.88 of 4.00

BSU Center of Management Development

Management/Supervisory Certification - 1995

Micro MBA Program Certification - 1996

Guest Lecturer - Imprint Lithography

Boise State University, Boise, ID, 2007-2014

Vocation Certificate - Diesel & Automotive Technician Wyoming Technical Institute, Laramie, WY

SECRET Clearance 2014-2024

United States Department of Defense

CompTIA A+ Certified 2015-2027

Network+ Prep Certified

BSU Center of Workforce Training

Inventor of Patent 7,360,851-****-****

US Patent Office, 2008-2026

Mediation Internship - Boise State University

Ada County Small Claims Court – Fall 2006

Board Member 2006-2015

Montevideo Home Owners Association

Contact this candidate