NAVEEN KUMAR K

ad33pg@r.postjobfree.com

Mobile: 908*******

Educational Qualification:

Certifications/Conferences:

Professional Experience:

Dedicated and ambitious Network and Desktop Technical support professional 1.6Years of experience with relevant monitoring, Implementation, operations and support. I'm curious driven always looking to improvemy abilities,collaborative team player and organizational skills. Degree Venue Year Percentage

B.E/ EEE Jeppiaar Maamallan Engineering

College, Sriperumbudur.

2017-21 73.33%

H.S.C Anne Marie Matric Hr Secondary

school-Thiruparkadal.

2016-17 71.91%

S.S.L.C Anne Marie Matric Hr Secondary school-

Thiruparkadal.

2015-16 82.40%

Online Certification for Basic Level in CCNA.( March 2022 – July 2022 )

Course in Python, LiveWire Kanchipuram.

Technical Support (L1).

Solid-Tech India Computer Services, Chennai.

Technical Support Helpdesk (L1).

Roles & Responsibilities:

Project –TCS Mando Business Solutions.

Worked as a Desktop and Network Technical Support.

Monitoring network device interface status through NNMI and backup status through NetMRI.

Involved in Incident management, Problem Management, Change Management and Configuration Management.

Maintaining & tracking Risk register, Vulnerability mitigation register and updating customers monthly.

Performing software IOS upgrades for Routers, Switches, Firewalls & F5 based on the requirement.

Profile Objective:

HCL TECHNOLOGIES,Chennai. Jan 2022- Feb2023

Oct2023 - Present

Personal Details:

Declaration:

Managing the Cisco Routers, Switches

Incident Ticket Management: ServiceNow

Monitoring Tools: NNMi,Splunk, Extrahop,NetMRi, IPAM

Basic knowledge on (Matlab Simulink)

Understanding the issues and involving the technical teams for troubleshooting

Performing L1 tasks on Windows servers for Disk Space Cleanup.

Follow-up on escalations and issue tracking.

Ensure that the correct Technical teams are engaged and proper focus is paid to outages and recovery.

Installing & Configuring DNS, DHCP Server, Ms Outlook and Network Printers.

Managing user’s profiles and share folders and Administration of virtual machines.

Installing & Optimizing Active Directory Services for Windows.

Maintaining, configuring, and monitoring virus protection software and email applications

Designing, configuring, and testing networking software, computer hardware, and operating system software.

Operating master consoles to monitor the performance of networks and computer systems.

Sharing and Securing files and folders and Patching of virtual machines using update manager.

Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.

Father Name : Kumar A

I hereby declare that the above furnished details are true to the best of my knowledge and belief. Signature

NAVEEN KUMAR K

Date of birth : 05.09.2000

Marital Status : Single.

Permanent Address : No.33,Mettu Street,

Avaloor Village, Ranipet (Dt)

Current Address :

632-531.

No: 33, Mettu Street

Avaloor Village, Ranipet

(Dt) 632-531.

Linguistic skills : Tamil, English, Telugu.

Technical Skills:

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