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Account Manager Customer Service

Location:
Queens, NY
Posted:
March 04, 2024

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Resume:

SUMMARY OF QUALIFICATIONS

Highly motivated customer service management professional experienced in the full sales cycle from identifying clients to closing the contract. Strong negotiating and presentation skills utilizing a consultative sales approach. A high degree of professionalism and integrity, management skills and excellent communication ability. Over 20 years’ experience and strong industry knowledge. A solid record of meeting sales goals and objectives.

EXPERIENCE

Progressive Debt Relief- Amanda Kaviani 321-***-**** January 2011- September 2019

Account Manager, Sales

Client enrollment into Debt Consolidation Program. Account Manager with over 500 clients. Primary responsibility to negotiate client debts with creditors and set-up repayment structure. Assisted in training new employees

Budget Right Debt Management June 2001- January 2011

Enrolled clients onto a consolidation program to create a financial vehicle to pay off their unsecured debt.

Contacted creditors to establish a payment plan to pay off their remaining balances.

Helms Brothers Inc. / Mercedes Benz June 2000- May 2001

Administrative responsibilities including lease returns and renewals.

Nemet Motors April 1999-May 2000

Provided customers with quotes on their vehicle of choice.

Assisted customers with financing and lease figures.

Major Chrysler & Jeep March 1998- April 1999

Provided customers with quotes on their vehicle of choice.

Assisted customers with financing and lease options.

Worked on Car Client and Dealer point programs.

EDUCATION

Cardozo High School Queens, New York June 2000

SKILLS

Reynolds and Reynolds programs.

E-Lead systems

N.I.F.C.E Certified Credit Advisor

E-Fiscal program.



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