Post Job Free

Resume

Sign in

Customer Service Sales Representative

Location:
Elgin, IL
Salary:
70,000
Posted:
March 04, 2024

Contact this candidate

Resume:

Marcus Jordan

Elgin, IL *****

ad33o7@r.postjobfree.com

+1-815-***-****

Work Experience

Territory Sales Representative

Basemakers - Chicago, IL

November 2022 to Present

• Serves customers by selling products and meeting customer needs.

• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.

• Adjusts content of sales presentations by studying the type of sales outlet or trade factor.

• Focuses sales efforts by studying existing and potential volume of dealers.

• Submits orders by referring to price lists and product literature.

• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.

• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.

• Recommends changes in products, service, and policy by evaluating results and competitive developments.

• Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.

• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

• Provides historical records by maintaining records on area and customer sales.

• Contributes to team effort by accomplishing related results as needed. Sales Route/Merchandising

Southern Glazer's Wine and Spirits

November 2020 to October 2022

Stocking spirit products on shelves, remodeling and changing shelves, coming up with ideas for displays, having great professional customer service and also using customer service skills to sell different products to different store accounts, Cleaning spirit products, such as house keeping and dusting items and bottles when needed. Also keeping back stock pallets organized and clean by categories. Sales Route Driver/Merchandise

Coca-Cola Bottling Company UNITED, Inc - Saint Charles, IL February 2018 to November 2020

Stocking beverages on shelves, remodeling and changing shelves, coming up with ideas for displays, having great customer service and also using customer service skills to sell different products and brands to different vendors.Also Order Selecting and picking Coca Cola products for customers to be sent out and delivered.

Supervisor/Walkie-Ryder/Picking

RJW Logistics - Bolingbrook, IL

March 2015 to October 2019

• Supervising warehouse staff and daily activities.

• Managing, evaluating and reporting on warehouse productivity.

• Tracking and coordinating the receipt, storage, and timely delivery of goods and materials.

• Ordering supplies and maintaining suitable inventory levels.

• Checking orders, bills, items received, inventory, and deliveries for accuracy.

• Maintaining records, reporting relevant information, and preparing any necessary documentation.

• Ensuring basic maintenance standards and compliance with health and safety regulations.

• Performing a daily inspection of the warehouse grounds.

• Coordinating and maintaining fleets and equipment.

• Communicating and coordinating with other departments and customers. Manager/EPJ Operator

The Coca-Cola Company - Saint Charles, IL

March 2014 to May 2019

Use walkie ryder to pick orders that’s needed to ship out for delivery, wrap and stage pallets. Drop pallets into shipping area to be delivered. Use art scanner to pick orders alphabetically when prompted in scanner.

Warehouse Supervisor/Electric Pallet Jack Operator/Picker DHL - Joliet, IL

October 2014 to December 2015

pick orders such as wine using a RF scanner, put each case or bottles in slots on cart and when finish with order I drop them off to staging so they can be shipped out to customers. Supervisor/Rover/Armed Security Officer

World Security Agency - Chicago, IL

July 2007 to November 2014

My duties was to make sure everyone that enter as a visitor on property site had I.D's, make sure that it was no break ins on premises, all doors was clear from hazardous equipment, watch cameras to make sure areas was clear and secured, use elevators to check each floor in buildings on each site, I never had the same location everyday.

Supervisor/Carpenter/Construction Worker

David & Son's - New Orleans, LA

April 2006 to July 2014

My duties we're installing shingles, cutting new plywood for areas that was rotting, build decks onto houses, cleaning areas when done. Also I cleaned and fixed gutters on houses and garages.Install and repair siding on houses, decks and garages.

Manager/Maintenance Worker/Janitor

David & Son's - Chicago, IL

August 2008 to August 2013

I drove to 4 different locations every morning to clean 4 different currency exchanges. My duties were cleaning windows, vacuuming, taking trash out to dumpsters, moping, cleaning up trash out side of stores and anything else if needed.

Education

High school diploma

Corliss High School - Chicago, IL

September 2001 to June 2005

Skills

• Pallet Jack

• forklift

• Stocking

• Warehouse

• shipping

• Machine Operator

• Maintenance

• Word

• Microsoft Word

• Cashier

• Electric Pallet Jack

• retail sales

• Customer Service (10+ years)

• fast learner

• Time Management (4 years)

• Driving Experience (10+ years)

• Delivery Driver Experience (10+ years)

• RF scanner

• Shipping And Receiving

• Forklift Operator

• Inventory Control

• Excel

• Cherry Picker

• Order Picking

• Residential Cleaning

• Remodeling

• Materials Handling

• Security

• Load & Unload

• Carpentry

• Packaging

• Manufacturing

• Handyman

• Logistics

• Merchandising

• Box Truck

• Van driver

• Accounts receivable

• Analysis skills

• Computer Operation

• Financial concepts (5 years)

• Painting

• Communication skills

• Computer skills

• Schematics

• Microsoft Powerpoint

• Microsoft Outlook

• ERP systems

• SQL

• AWS

• Build automation

• S3

• Python

• Fraud

• iOS

• Data collection

• Quality control

• Fraud

• Fraud

• Warehouse management system

• Data entry

• CCTV

• Business development

• Inside sales

• B2B

• Restaurant experience

• Account management

• Operations management

• Sales

• CGMP

• OSHA

• Auto service management

• Microsoft Dynamics GP

• EDI

• Google Docs

• Door-to-door

• Upselling

• Pricing

• Maths

• Commercial driving

• Route driving

• Heavy lifting

• Customer service

• Driving



Contact this candidate