Data Entry Customer Service
Resume:
BRITTANY BROWN
INSTRUCTIONAL AIDE
CONTACT
***************@*****.***
PROFILE
I am enthusiastic person who is eager to contribute to team success through hard work, attention to detail and excellent organizational skills. I also have clear understanding of what is to be needed and expected I am motivated to learn, grow and excel in whatever work environment I am placed in. I can adapt very easily and learn quickly. However, I am dedicated and reliable to complete tasks with precision while excelling in fast-paced environments.
SKILLS
EFFECTIVE COMMUNICATION
ACTIVE LISTENING
ADMINISTRATIVE EXPERIENCE
MICROSOFT OFFICE
ORGANIZATIONAL SKILLS
DATA ENTRY
OFFICE MANAGEMENT
WILLINGNESS TO LEARN
TEAMWORK
PROBLEM SOLVING
DECISION MAKING
PRESENTATION SKILLS
RECRUITMENT
EVENT PLANNING
MULTITASK
BANNER
TARGET X (SALESFORCE)
ACADEMIC ADVISING
SCHEDULE & ORGANIZE EVENTS
PHONE ETIQUETTE
CALENDAR MANAGEMENT
TRUSTWORTHY
DEPENDABLE
CUSTOMER SERVICE
ATTENTION TO DETAIL
EXPERIENCE
Instructional Aide
Central Georgia Technical College
January 2024- Present
Warner Robins, GA
Assist in the preparation of instructional materials and implementation of lesson plans
Oversee Dual Enrollment students
Maintain Classroom Management
Attends meetings and in-service trainings as assigned
Maintains discipline in the absence of the teacher
Performs a variety of clerical duties in support of classroom activities such as preparing, typing, duplicating and filing instructional materials; maintains student records, attendance and files as assigned; grades student assignments and tests
Enforce school rules and policies.
Student Affairs Assistant
March 2021- January 2024
South Georgia Technical College
Americus, GA
Provided administrative support to the Student Affairs department, including scheduling appointments, maintaining records, and coordinating events
Assisted students with inquiries related to academic programs, resources, and campus services
Managed student recruitment activities, such as campus tours and information sessions
Collaborated with faculty and staff to coordinate student orientation programs and workshops
Contributed to the development and implementation of student support services and programs to enhance overall student experience
Admin Support
August 2019- March 2021
Macon State Prison
Oglethorpe, GA
Provided efficient clerical support by managing incoming calls, organizing files, and handling correspondence Assisted in scheduling appointments, coordinating meetings, and maintaining calendars for multiple team members
Created detailed reports, presentations, and spreadsheets for lockdown unit inmates using Microsoft Office Software.
Managed office supplies inventory, placed orders, and ensured timely delivery
Supply Warehouse Clerk
April 2018- August 2019
Macon State Prison
Oglethorpe, GA
Supervise Inmates to ensure a productive work environment
Performs and maintain data entry for commissary merchandise
Managed inventory levels by conducting regular stock counts and reconciling discrepancies to ensure accurate record-keeping and prevent shortages
Efficiently processed incoming and outgoing shipments by verifying orders, packing items securely, and labeling packages for distribution
Assisted with maintaining cleanliness and organization of the warehouse, including shelving, storage bins, and work areas, to promote a safe and efficient work environment
Collaborated with team members and supervisors to fulfill orders in a timely manner, prioritize tasks, and communicate any issues or concerns for effective problem-solving and resolution
EDUCATION
Macon County High School
2011-2015
Graduated with HS diploma
Strayer University
2020-2021
Business Admin (Bachelors)
South Georgia Technical College
2015-2016
Early Childhood Education
South Georgia Technical College
2022-Present
Early Childhood Education
(Certificate: Early Childhood Care/Education Basics)
Business Technology (Currently Enrolled)
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