Sierra James

An organized and motivated employee capable of time management and working under

pressure in all environments.

McCalla, AL

ad33nl@r.postjobfree.com

+1-205-***-****

Joined DECA, FCCLA, HOSA while in high school. While in the clubs, I got the opportunity to experience real life work.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Help Desk Technician

Book Systems Inc - Huntsville, AL

September 2022 to May 2023

• Resolved technical issues

• Solid hardware and software troubleshooting

• Troubleshoot equipment and updating software

• Technical support by phone call or email by customer submitting an ticket tracking software

• Identifies, investigates, and researches user questions and problems

• Updating MS Excel sheets with data of all scanners sold Lockbox Processor

Regions operation center - Hoover, AL

April 2021 to September 2022

• Verifies and researches checks that come in for deposit

• Prepares and processes deposits to designated accounts including merchant and loose coin deposits.

• Follows endorsement procedures for checks

• Follows specification sheet direction for each lock box customer

• Balances the General Ledger

• Processes Bank By Mail

Online Customer Service Representative

Williams-Sonoma, Inc. - Remote

October 2020 to April 2021

Obtaining and recording the details of customer information, inquiries, comments and complaints, as well as the actions taken to resolve any issues.

Assembly Line Worker

Yanfeng Automotive Interiors - McCalla, AL

February 2019 to October 2020

Responsible for operating and maintaining equipment for distribution. Assembling and checking product parts, ensuring that all machinery runs smoothly, and assisting in the shipment of items. Education

Associate's degree in Business Administration

Strayer University-Alabama - Birmingham, AL

December 2018 to Present

Certificate in Dental Assisting

Accelerated Dental Assisting Academy - Tuscaloosa, AL May 2021 to July 2021

High school or equivalent

Linden High School - Linden, AL

August 2016 to May 2017

Skills

• Typing (6 years)

• Communications (7 years)

• Microsoft Office

• Office Administration

• Microsoft Word

• Microsoft Excel

• Office experience

• Administrative experience

• Customer service

• Technical support (1 year)

Awards

Microsoft Awards

May 2017

Microsoft Word, Microsoft Power Point, Microsoft Excel Certifications and Licenses

AIDT

Present

Alabama Ready To Work Program

CPR

June 2021 to June 2024

Certified Dental Assistant

X-Ray Certification

Assessments

Work motivation — Proficient

October 2020

Level of motivation and discipline applied toward work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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