Taylor Roberts

404-***-****

ad33nf@r.postjobfree.com

Objective:

Highly motivated and experienced professional seeking a Management position. Offering a strong background in employee training and development, as well as exceptional leadership skills to drive team productivity and customer satisfaction. Education:

Bachelor's Degree in Business Administration (Management)

• Benedict College, Columbia, South Carolina

• May, 2020

Experience:

QuikTrip, Atlanta, GA

Initial Trainer and First Assistant Manager Feb 2021 – Present

• Conduct comprehensive training sessions for new employees, ensuring their understanding of company policies, procedures, and best practices.

• Provide hands-on coaching and mentoring to support employees" skill development and enhance their overall performance.

• Monitor employee progress and provide constructive feedback to promote continuous growth and improvement.

• Collaborate with store managers to create and implement training programs that aligns with company objectives and standards.

• Assist in managing daily store operations, including inventory management, cash handling, and customer service.

• Ensure compliance with safety regulations and maintain a clean and organized store environment.

• Resolve customer complaints and address any issues to ensure high levels of customer satisfaction.

• Support store management in achieving sales goals and optimizing profitability.

• Daily operating reports

Skills:

• Leadership: Skilled in motivating and leading teams to achieve goals, fostering a positive work environment, and resolving conflicts.

• Customer Service: Strong focus on delivering exceptional customer service, handling inquiries, and resolving issues promptly and professionally.

• Communication: Excellent verbal and written communication skills, adept at conveying information clearly and effectively.

• Organizational Skills: Detail-oriented and efficient in managing multiple tasks