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Customer Service Supply Chain

Location:
Brampton, ON, Canada
Posted:
March 04, 2024

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Resume:

TERRY TEMING-AMOAKO

EMAIL: ad33n7@r.postjobfree.com

PHONE: 437-***-****

HOUSE ADDRESS: 46 CHAMBER’S COURT, BRAMPTON.

BUSINESS PROFESSIONAL PROJECT MANAGEMENT

FINANCIAL & OPERATIONS MANAGEMENT CONTRACTING ADMINISTRATIVE

Highly accomplished professional specializing in business management, relations, and international affairs. Proven expertise and a solid track record of accomplishment in sales and business operations; combined with excellent oral and written communication skills. Well-trained and highly skilled in providing high level support and management to business organizations. In-depth knowledge in supply chain management, record-keeping, customer service and book-keeping, and day-to-day business operations in the private and public sector.

Technology integration

Risk management

Design and implement reports

Time management

Proactive problem identification and solution

Supply chain management

Exceptional customer service

Organizational skills

Team player & dependability

Microsoft Office Software

Strong judgment

Book and record keeping

Technically savvy

Sales

Oral & written communication

Strong Project Management Skills

Keen attention to details

Hibiscus Complex Limited, Takoradi

P.O. Box MC 1166

Takoradi, Western Region, Ghana

November 2018 – Present

Hours per week: 40 District Manager

Duties and Related Skills

Communicated in-person, telephone, and/or via email to stakeholders and vendors regarding business related issues in a timely manner

Oversee all aspects of the client's relationship with the Company to ensure success and retention

Coordinate, organize, and facilitate work schedules for employees

Assist in the preparation and maintenance of transactional documents for gas supply and billing. This has led to a successful and seamless for tracking data, documents, and smooth internal and external auditing process

Participate in monthly meetings with Senior Management to provide operational updates and make recommendations for business improvement

Prepare and draft meeting minutes and monthly reports to Senior Management and stakeholders

Provide high-level fiscal management, including, but not limited to reviewing and approving invoices of completed projects, coordinating tax preparation and audits, and reviewing completed financial statements for accuracy prior to distributing and presentation to the Senior Management each month and assist in monthly, quarterly, and annual tracking of operation budget expenses and supply

Provide high-level logistics and management expertise such as bid, negotiate, and manage conformity with vendor contracts

Responsible for the daily implementation of the annual budget, perform general financial management and record keeping. In addition to that, provide input and assist the Senior Management with the preparation of the Association's annual budget and routine management services

Coordinate receipt and review of invoices for services and ensure timely payment of bills such as approved contracts, utility bills, and routine services

Reviewed resumes, interviewed, and hired candidates for job openings in the organization

Organized monthly teambuilding events for the staff to foster healthy work relations

Effia-Nkwanta Regional Hospital J. De Graft-Johnson Ave,

Takoradi, Western Region, Ghana

September 2016 – July 2017 Hours per week: 40

National Service Internship

Duties and Related Skills

Made requisition supply for the facility to ensure that the staff performed their responsibilities adequately and with the appropriate resources made readily available to them

Coordinated the patient in-take and out-take process by reviewing records submitted by the on-duty nursing staff

Verified medical insurance coverage and benefits for each patient

Responsible for the internal audits of all in-patient and out-patient to ensure the operation procedures are being followed in accordance with the federal, state, and facility regulations

Collected payments and managed accurate financial records for agency and clients

Processed all pertinent paperwork on new clients in a timely manner and in accordance with protocol

Established and maintained case files, resulting in successful audit compliances

Energy Bank

Takoradi Branch,

Western Region, Ghana

June 2013 – July 2013

Hours per week: 40

Internship - Teller

Duties and Related Skills

Served customers by completing account transactions.

Provided account services to customers by receiving deposits and cashing checks and issuing savings withdrawals.

Managed the Automatic Teller Machine (ATM) to ensure its proper operation and availability of adequate funds for customer transactions

Processed salaries of employees in a timely manner in accordance with the institution’s pay schedule

Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits.

·Catholic Student Union (CATHSU) – House Executive

Mfantsipim School, Cape Coast, Ghana

·Catholic Student Union (CATHSU) – Evangelism Team Member

Kwame Nkrumah University of Science and Technology (KNUST) – 2013 to 2015

Mentor: served as a role model to students, organized events, and assisted the spread of the Gospel and other extra circular activities

Post Graduate Certificate Program in Project management (2023)

Centennial College, Toronto, Ontario

Master’s Degree in Migration Studies (Aug. 2017 – May 2019)

University of Ghana, Legon,

Accra, Ghana

Diploma in French (Sept. 2018 – March 2019)

Alliance Francais,

Takoradi, Western Region, Ghana

Bachelor of Arts: Major in History and Geography (Sept. 2012 – May 2016)

Second Class Honors (Lower Division)

Kwame Nkrumah University of Science and Technology

Kumasi, Ashanti Region, Ghana

West African Senior School Certificate (WASSCE) (Sept. 2007 – May 2011)

Mfantsipim School

Cape Coast, Central Region, Ghana

Ghana National Fire Service

Graduate Certificate 2020

Scrum Master Certification 2023



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