Area Supervisor

FREDA TATE

Columbus, Georgia *****

404-***-**** - **********@*****.***

PROFESSIONAL SUMMARY

Seasoned Area Supervisor dedicated to streamlining operations and

maximizing team performance. Driven to improve processes and reduce

costs with hands-on management style. Bringing strong communication,

planning and problem solving abilities demonstrated over 10+ years in

the field.

SKILLS.

« Risk Analysis * Delegation and Supervision

¢ Corrective Actions * POS Terminal Operation

¢ Constructive Feedback * Cash Handling and

¢ Job Assignments Reconciliation

¢ Company Policy Implementation » Handling Complaints

+ Manage Employees

Work History

06/2015 to Area Supervisor

Current Ross Dress For Less — Columbus, Ga

¢ Evaluated employee skills and knowledge regularly, training, and

mentoring individuals with lagging skills.

¢ Maintained clean and well-organized production areas to avoid

violations or unnecessary work delays due to hazards or inefficient

layouts.

¢ Conducted routine inspections to check quality and compliance with

established specifications.

¢ Planned sequence of operations and established schedule.

05/2016 to 07/2021Customer Service Associate

Best Buy — Columbus, Ga

¢ Helped large volume of customers every day with positive attitude

and focus on customer satisfaction.

¢ Actively listened to customers, handled concerns quickly and

escalated major issues to supervisor.

« Answered customer telephone calls promptly to avoid on-hold wait

times.

¢ Offered advice and assistance to customers, paying attention to

special needs or wants.

EpucaTIon

Spencer High School - Columbus, GA

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