shannonconnors***@Shannon gmail.com Hanover, Connors PA, 17331, US +1-443-***-****

WORK HISTORY

Customer Service Associate (Sales and Related) at Weis Markets 12/2021 - 09/2023 (2 years)

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Check to ensure that appropriate changes were made to resolve customers' problems.

Solicit sales of new or additional services or products. Determine charges for services requested, collect deposits or payments, or arrange for billing.

Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. EDUCATION

Allegany High

Graduated 1994

High School in General Studies