Associate Director High School

Tresoline Delva

**************@*****.*** 347-***-**** Waxhaw, NC

Summary

Experienced Operational Leader with great attention to detail and to professionally deal with internal and external personnel. Sound knowledge of administrative and clerical procedures. Quickly and calmly adapts to changing schedules and updates financial tracking documents to keep projects on budget.

Skills

●Energetic drive, attention to detail, great sense of responsibility, ability to multitask efficiently, capability to coordinate and facilitate several activities while not losing track of larger goals.

●Customer relationship management

●Delegation

●Staff supervision

●Marketing

●Management

Experience

ESS Education Staffing,

Marvin Ridge High School Waxhaw, NC

Permanent Substitute Teacher/Support

9/2023 – Present

●Support students in the Exceptional Child program in and outside of the classroom

●Liaison for students to ensure appropriate classroom accommodations

●Attend student support determination hearings

●Individual Education Plan development and implementation

●Support teachers with classroom management, lesson plan implementation and grading

The Learning Experience Early Childhood Education Center Rock Hill, SC

Associate Director

4/2023 – 9/2023

Public Preparatory Network New York, NY

Operations Coordinator

2015 - 2022

●Ensure center is fully compliant with all State and Local licensing regulations

●Manage day to day front and back end operations of the center

●Control P&L by managing supply levels and managing staff scheduling

●Source, train and coach teachers and support staff

●Convert leads into new enrollments via phone calls and center tours

●Was responsible for the smooth day-to-day functioning of school operations related directly to educational and non-educational activities

●Ensured the smooth operation of the main office, including mailings, attendance reporting, machine maintenance

●Managed daily functions of deskside support, including defining and implementing processes.

●Served as primary liaison with co-located schools/organizations to coordinate scheduling of shared spaces, building permits, and scheduling of required emergency protocols

●Actively managed Attendance Compliance

●Managed and oversaw the school's facilities and physical condition and food services

●Planned and coordinated logistics for school events and activities, including, but not limited to, testing, advocacy, concerts, and recruitment

●Participated in building meetings pertaining to facilities and safety; work with the Principal to implement changes as needed

●Reviewed and approved per session time sheets on scheduled payroll processing days

●Processed and approved bi-weekly payroll timesheets for all full and part time school based employees

●Monitored and tracked staff attendance

●Provided on-site HR support to school personnel, as needed, to support Public Prep's Chief Talent Officer

MarketStar Corp. New York, NY Territory Manager - Google Account

2008 - 2015

●Managed client's presence in store locations by inspecting merchandising standards and adherence to sales techniques

●Coordinated special events and trained associates on sales call

●Developed relationships with prospects to expand sales territory.

●Managed a team of 25 Sales team

●Monitored staff performance and addressed issues.

●Maintained adequate staffing to meet objectives within budget.

●Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.

●Observed and coached employees on strict adherence to the organization’s strategic priorities

Education and Training

Borough of Manhattan Community College of The City University of New York New York, NY

Associate of Science in Human Services

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