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Customer Service Quality Assurance

Location:
Simpsonville, SC
Posted:
March 04, 2024

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Resume:

Jenetha Williams

I’m a very dependable working, love working as a team an learning new ways to succeed an be successful

Greenville, SC 29605

ad33h0@r.postjobfree.com

+1-864-***-****

I’m highly motivated I’ve Cashier for 6 plus years very engergetic outgoing, I’ve handle multiple responsibilities while providing customer service. I’ve multitask an maintain orders, accuracy entering point of service system an processing payments, helping guest select food an beverage an other items using menus

Authorized to work in the US for any employer

Work Experience

Machine Operator

Standard Motor Products - Greenville, SC

September 2023 to Present

Working the body machines making parts for fuel injectors Production

PPG service coding - Greenville, SC

January 2016 to December 2022

Assembling car parts for Volvo, BMW and Mercedes-Benz Production Worker

Yengfeng Automotive - Fountain Inn, SC

December 2013 to September 2016

1. quality inspector, order selector, picker, scanner, stocking orders on lift, inventory, package handling, doing re works

Cashier/Customer Service

KFC - Simpsonville, SC

January 2007 to August 2012

Order Taker, Stocker, cleaning, preparing food, cleaning, closer Education

High school diploma

Hillcrest High School - Simpsonville, SC

January 2009 to June 2010

Skills

• Quality Control

• Live Chat

• Order Picking

• Warehouse experience

• Machining

• Sales

• Cold Calling

• Quality Assurance

• Cashiering

• Assembly Line (4 years)

• Pricing

• Technical Support

• Auditing

• Merchandising (3 years)

• General Labor

• Fast Food (7 years)

• Materials Handling

• English

• POS

• Customer Service (6 years)

• Team Member (9 years)

• Coffee Experience

• Quality Inspection (5 years)

• Food Prep (6 years)

• Upselling

• Packaging

• Assembly (5 years)

• Do you have any of these top skills employers are looking for? +Call Center +Customer Support

+Bilingual Dismiss Customer Service CSR Customer Care (5 years)

• Cash Handling (6 years)

• Shipping & Receiving

• Manufacturing (3 years)

• Customer service (6 years)

• Food Service (5 years)

• Assembly (7 years)

• Order fulfillment

• Manufacturing

• Quality assurance

• Purchasing

• Quality Inspection

• Logistics

Languages

• English - Expert

Assessments

Retail customer service — Completed

November 2023

Responding to customer situations in a retail setting Full results: Completed

Warehouse safety — Proficient

November 2023

Using safe practices in a warehouse setting

Full results: Proficient

Retail customer service — Completed

March 2023

Responding to customer situations in a retail setting Full results: Completed

Work style: Reliability — Proficient

November 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Cooking skills: Basic food preparation — Proficient March 2023

Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient

Customer service — Completed

March 2023

Identifying and resolving common customer issues

Full results: Completed

Work style: Reliability — Proficient

August 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Food safety — Completed

March 2023

Knowledge of proper food and equipment handling safety measures Full results: Completed

Warehouse shift leader — Completed

March 2023

Supervising warehouse staff and maintaining safety and security standards Full results: Completed

Customer focus & orientation — Completed

March 2023

Responding to customer situations with sensitivity Full results: Completed

Attention to detail — Completed

December 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Completed

Basic computer skills — Completed

December 2023

Performing basic computer operations and troubleshooting common problems Full results: Completed

Food service: Customer situations — Proficient

February 2023

Identifying and addressing customer needs in a food service setting Full results: Proficient

Work motivation — Proficient

October 2020

Level of motivation and discipline applied toward work Full results: Proficient

Manufacturing fit — Proficient

December 2023

Measures the traits that are important for success in manufacturing roles Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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