Customer Service Quality Assurance
Resume:
Jenetha Williams
I’m a very dependable working, love working as a team an learning new ways to succeed an be successful
Greenville, SC 29605
***********@*****.***
I’m highly motivated I’ve Cashier for 6 plus years very engergetic outgoing, I’ve handle multiple responsibilities while providing customer service. I’ve multitask an maintain orders, accuracy entering point of service system an processing payments, helping guest select food an beverage an other items using menus
Authorized to work in the US for any employer
Work Experience
Machine Operator
Standard Motor Products - Greenville, SC
September 2023 to Present
Working the body machines making parts for fuel injectors Production
PPG service coding - Greenville, SC
January 2016 to December 2022
Assembling car parts for Volvo, BMW and Mercedes-Benz Production Worker
Yengfeng Automotive - Fountain Inn, SC
December 2013 to September 2016
1. quality inspector, order selector, picker, scanner, stocking orders on lift, inventory, package handling, doing re works
Cashier/Customer Service
KFC - Simpsonville, SC
January 2007 to August 2012
Order Taker, Stocker, cleaning, preparing food, cleaning, closer Education
High school diploma
Hillcrest High School - Simpsonville, SC
January 2009 to June 2010
Skills
• Quality Control
• Live Chat
• Order Picking
• Warehouse experience
• Machining
• Sales
• Cold Calling
• Quality Assurance
• Cashiering
• Assembly Line (4 years)
• Pricing
• Technical Support
• Auditing
• Merchandising (3 years)
• General Labor
• Fast Food (7 years)
• Materials Handling
• English
• POS
• Customer Service (6 years)
• Team Member (9 years)
• Coffee Experience
• Quality Inspection (5 years)
• Food Prep (6 years)
• Upselling
• Packaging
• Assembly (5 years)
• Do you have any of these top skills employers are looking for? +Call Center +Customer Support
+Bilingual Dismiss Customer Service CSR Customer Care (5 years)
• Cash Handling (6 years)
• Shipping & Receiving
• Manufacturing (3 years)
• Customer service (6 years)
• Food Service (5 years)
• Assembly (7 years)
• Order fulfillment
• Manufacturing
• Quality assurance
• Purchasing
• Quality Inspection
• Logistics
Languages
• English - Expert
Assessments
Retail customer service — Completed
November 2023
Responding to customer situations in a retail setting Full results: Completed
Warehouse safety — Proficient
November 2023
Using safe practices in a warehouse setting
Full results: Proficient
Retail customer service — Completed
March 2023
Responding to customer situations in a retail setting Full results: Completed
Work style: Reliability — Proficient
November 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Cooking skills: Basic food preparation — Proficient March 2023
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Customer service — Completed
March 2023
Identifying and resolving common customer issues
Full results: Completed
Work style: Reliability — Proficient
August 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Food safety — Completed
March 2023
Knowledge of proper food and equipment handling safety measures Full results: Completed
Warehouse shift leader — Completed
March 2023
Supervising warehouse staff and maintaining safety and security standards Full results: Completed
Customer focus & orientation — Completed
March 2023
Responding to customer situations with sensitivity Full results: Completed
Attention to detail — Completed
December 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Basic computer skills — Completed
December 2023
Performing basic computer operations and troubleshooting common problems Full results: Completed
Food service: Customer situations — Proficient
February 2023
Identifying and addressing customer needs in a food service setting Full results: Proficient
Work motivation — Proficient
October 2020
Level of motivation and discipline applied toward work Full results: Proficient
Manufacturing fit — Proficient
December 2023
Measures the traits that are important for success in manufacturing roles Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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