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Project Management Customer Service

Location:
Spring Hill, FL
Posted:
March 04, 2024

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Resume:

Dakota Blevens

352-***-**** • ad33bs@r.postjobfree.com • LinkedIn

EDUCATION

Seminole State College of Florida – Orlando, FL December 2022

Bachelor’s in Engineering Technology

Specializing in Project Management

WORK EXPERIENCE

Complete Medicare Solutions – Spring Hill, FL February 2022 – Current

Developed and maintained partnerships with local businesses, churches, and other non-profit organizations to support outreach activities.

Exceeded sales target during open enrollment by strategic prospecting, lead generation, and events.

Created innovative marketing and promotional strategies to maximize event attendance and engagement.

Skilled in active listening, fostering open dialogue, and resolving conflicts in a collaborative environment.

Blevens Aluminum – Spring Hill, FL March 2020 – February 2022

Managed inventory, ordered supplies, and maintained organized workspaces to optimized efficiency and productivity.

Collaborated with roofers and building companies to complete construction projects on schedule, as hearing to strict quality standard

Completed 100+ jobs annually, consistently meeting quality standards and client expectations.

Operated and maintained gutter equipment, ensuring optimal performance and safety standards.

Walt Disney World – Orlando, FL February 2019 – March 2020

Greeted and seated guests promptly, ensuring a positive first impression and exceptional customer experience.

Took and accurately recorded food and beverage orders, provided menu recommendations, and ensured timely service delivery.

Managed cash and credit card transactions, accurately processed payments, and maintained an organized cash register.

Provided high quality customer service in a faced paced environment, serving up to 500 guests per shift.

SKILLS

Embraced challenges and changes in priority, providing significant result of high levels of accuracy.

Demonstrated strong communication skills to effectively convey product information, policies, and procedures.

Contributed ideas and cooperated with others to achieve common goals.

Prioritized and delighted daily assignments to ensure company standards and customer satisfaction.

TECHNICAL PROFICIENCIES

Programs: Microsoft Office, Surveying, Project design

Software: MATLAB, Solid Works, AUTOCAD, JavaScript



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