OSCAR VERDEJA

**** ***** ****** ******, ** Paso, Tx, 79936 C 480-***-**** ad33a7@r.postjobfree.com

SUMMARTY

Multi-discipline IT expert with experience for over 22 years in areas such as IT End User Deskside Support, Project Management, Software Systems Development, Process Consultant, and both Hardware and Software Support at levels 1, 2, and 3. He has extensive experience and a proven track record of providing high quality, low cost IT services, applications, and solutions using industry best practices through proven analytic, project management, and process methodologies and tools. In addition to his technical experience, he is also a certified Meditation Teacher.

CONTRIBUTING AREAS TO WORK

Oscar has managed various IT services and projects for Johnson and Johnson and other leading corporations. He has managed a bi-national deskside support team of 12 technicians in support of Johnson & Johnson’s largest manufacturing campus in North America with over 7,000 employees. His project experience includes deploying over 2,000 computers across multiple locations spanning two countries, and the design and implementation of highly complex audio/video and systems automation equipment for meetings facilities. As a software developer he has led applications development and implementation projects for municipal and federal government agencies in Mexico that include a wireless application to generate Traffic Citations as well as the wireless to cellular communications system used for emergency calls.

CERTIFICATONS

CISCO CCNA Course Completed.

STI - Level 1 Firestop Training Program

Axis - Academy 2 day Fundamentals course

Valcom - VoIP and UTP Infrastructure Training

Valcom - Structured Cable Loudspeaker Paging Training Panasonic - IP Network Technology

Bosch - Video Solutions – Autodome 7000 Camera Training Commscope - SP4400- Enterprise Fiber Solutions

Commscope - SP4410 - OSP Fiber Design and Engineering Edward Signaling - E-FSA Addresable Panel Training Edward Signaling - E-FSA Convensional Panel Training LRG - Network Surveillance Systems

LRG - Networking with TRENDnet – Routers, switches, and wireless Lenel – Silver Certified

Lenel – Access Control Essentials for OnGuard 7.0

Lenel – Access Control Hardware for OnGuard 7.0

SKILLS

Development: C, C++ Builder, Visual Basic

Operating Systems: Windows Computer and Server

platforms, Unix, Linux

Databases: MS Access, SQL Server, Oracle, Interbase, Sybase

Web: HTML, ASP, DHTML, JavaScript

Troubleshoot Expert

Good communications skills

Bilingual Spanish/English

Fast learner

Project Management skills

Strong management skills

Strong initiative

Strong written and verbal communications skills

WORK HISTORY

Quality Control Lead

Traveling Lead Data Technician

Anistar – Lowell. Ar (As Contractor) 10/2017 – 05/2019 Wachter – Lowell. Ar (As Employee) 05/2019 – 10/2023 As a nationwide solutions integrator, Wachter provides unique solutions for organizations in a variety of industries. Its large workforce of project managers, engineers, electricians, and technicians enables business transformation.

Responsible for training, manage and supervision of multiple installing teams for work performed at several stores in different cities/states per route/projects not limited to: o Dress and termination of Cat5e thru Cat6A cables and 50 micron Fiber Optic inside MDF and IDF cabinets.

o Installation and decommission of Network Equipment. o Maintained 24v and 70v Paging Systems.

o Maintained Access and Alarm Control Systems.

Detailed Station Report Technician

Insight – El Paso, Tx 04/2017 – 09-2017

Insight is a leader in providing smart, cutting-edge technology solutions for global organizations of all sizes. From developing unique strategies to delivering the products, services and expertise, it helps business run more efficiently and modernize through Intelligent Technology Solutions

Responsible for working with the team to acquire detailed data and information of the clients’ end-users.

Acquire information from 600+ end-users in 7 different buildings.

Installed equal amount of VOIP phones.

Broke company’s record for daily data collection while accuracy and professionalism. Project Manager

MTN Services – El Paso, Tx 12/2012 – 05/2015

MTN Services has provided clients with professional experience in the telecommunication area for over 10 years. using the latest technology available, they install and maintain a wide range of communication cabling including CAT5, CAT6, voice, traditional fiber optic cable systems.

Design and Implement Network Infrastructure Solutions both Fiber, Copper and Wireless Networks.

Design and implement audio and video and automated integration equipment for meeting spaces and executive conference rooms.

Design and implement access control and surveillance integration equipment to provide physical security to Customer premises.

Plan and execute periodic computer software and hardware upgrades.

Provide ad hoc server, pc and network support.

Deskside Support Team Lead

IBM Global Services – El Paso, Tx – Cd. Juarez, Mexico 02/2005 – 07/2012 IBM Global Services, a division of IBM, is the world's largest business and technology services provider. It employs over 190,000 people across more than 160 countries. IBM Global Services started in the spring of 1991, with the aim towards helping companies manage their IT operations and resources.

Lead a bi-national team of Deskside technicians supporting high-criticality, high-availability IT environments within Class 1 Cleanroom manufacturing plants in 4 different locations.

Manage, monitor and analyze productivity data to implement process improvements and maintain high level of support.

Provide expertise to test emerging technology prior to implementing in live environment.

Provide ad hoc server and network support.

Design and implement audio and video and automated integration equipment for 6 meeting spaces and 2 executive conference rooms.

Plan and execute annual mid-size IT projects such as Credo Survey computer room builds, Trainings, etc, for 6 years.

Plan and execute periodic computer software (including Antivirus, Security Patches, Software Upgrades, etc) and hardware upgrades across multiple Operating Companies and sites.

Provide remote support for off-site clients with VPN connectivity issues.

Lead a group of 12 technicians to provide IT support at a Service Level Agreement rate above 98% and 90%+ in Security Protection for 5+ years in a Corporate Environment with 2000+ computers. Project Integrator

iData Wireless– Cd. Juárez, México 03/2002 – 02/2005 Before the mobile boom, iData Wireless was a pioneer company dedicated to provide solutions to companies that saw the benefits of having mobile devices to get information where they wanted when they needed the most.

Research and develop applications for different graphic and text-based wireless handheld devices. (Palm OS and PocketPC)

Created and maintain information and report generating interfaces via web enabled platforms.

Installed and managed SQL database servers.

Deployed 3 applications that included training to end users.

Integrated GPS, printing and credit card Point of Sale hardware into wireless applications.

Implemented networking solutions to provide local and remote access to information for various Mexican Federal Government agencies.

Developed mobile applications for inventory management, points of sale, and field force automation.

Obtain the Enterprise Mobility Solutions Award from Symbol Technologies in 2004. EDUCATION

Bachelor of Science: Management of Information Systems ITESM, Campus Cd. Juarez – Cd. Juarez, Mexico 2001

Top 1% of class

Emphasis on Software Development

Graduated Summa Cum Laude

Course Descriptions include: Cost Accounting, Financial Accounting and Management Accounting References

Juan Velez

Global IT Director

Johnson & Johnson +1-915-***-****

ad33a7@r.postjobfree.com

Enrique Lopez

Signal Integrity Team Lead

Intel +52 1-33-319*-****

ad33a7@r.postjobfree.com

Ron Goodin

Site Services Director, North America

AtoS

+1-513-***-****

ad33a7@r.postjobfree.com

Jorge Duran

Site Lead

Johnson & Johnson

+1-915-***-****

ad33a7@r.postjobfree.com

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