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Customer Service Administrative Assistant

Location:
Yaounde, Centre, Cameroon
Posted:
March 05, 2024

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Resume:

CURRICULUM VITAE

Name : IYA GISELLE NJOMI FORKA

Email: ad339c@r.postjobfree.com Telephone : +237********* PERSONAL DETAILS

Date of Birth : 4/12/1996

Marital Status: Single

Nationality: Cameroonian

OBJECTIVE

To enhance my professional skills, capabilities and knowledge in an institution which recognizes the value of hard work and trusts me with responsibilities and challenges to accomplish EXPERIENCE

April 2023 –January

2024

AStudely

Duty Post : Administrative Assistant

Answer phone calls and schedule appointments with potential candidates;

Receive and arrange files for students applying for scholarships;

Organize and schedule appointments;

Write and distribute email, correspondence memos, letters, and forms;

Assist in the preparation of regularly scheduled reports;

Order office supplies and research new deals and suppliers;

Maintain contact lists;

Book travel arrangements for candidates with Visas;

Submit and reconcile expense reports;

Provide general support to clients;

Act as the point of contact for internal and external clients;

Liaise with executive and other staff to handle requests and queries from senior managers.

02/05/2018 to

31/07/2018

Ministry of Higher Education Yaounde

Duty Post: Office Assistant

Managed filing system;

Recorded information as needed;

Greeted and guided visitors as needed;

Updated paperwork, maintained documents;

Helped organize and maintained office common areas;

Performed general office clerk duties and errands;

Organized travel by booked accommodation and

reservation needs as required;

Maintaining office equipment as needed;

Created, maintained, and entered information into databases.

SKILLS

Good time management

Computer proficiency

Attention to detail

Good time management and organizational skills

Problem-solving skills

Excellent customer service

Adaptability and Multi-tasking

LANGUAGES

English: Advance

French: Intermediate

EDUCATION

2018 University of Yaounde 1

Bachelor of Arts (BA) in Applied Linguistics

2013 Cameroon College of Arts and Science (CCAS) Kumba General Certificate of Education ( GCE) Advanced Level 2011

Cameroon College of Arts and Science (CCAS) Kumba

General Certificate of Education ( GCE) Ordinary Level REFERENCE

Mr. Tem Emmanuel Zyemnghe - "Ministry of Higher

Education" Chef de Bureau

ad339c@r.postjobfree.com

+237-*-**-**-**-**

Mr. Nasser Chouatcha - "Studely "

Chef de Relation Client

+237-*-**-**-**-**

TRAINING AND SEMINAR

January 2021: Trainee at Big Steps Outreach Network ( BONET) on digital skills for women empowerment and leadership

June to August 2021: Trainee as an administrative assistant at Unity Foundation Cameroon.

April 2022: Two days seminar under the theme “ Formation en Montage des Projets et de Recherches de Financements “ organized by Vista Organization For Education and Social Development in Africa ' VOESDA NGO’.

January 2021: Three days seminar organized by Big Steps Outreach Network (BONET) Cameroon under the theme “ Digital Skills for women empowerment and leadership” in collaboration with the Women Environmental Program (WEP) Nigeria within the framework of the implementation of

“women2030 Project”.



Contact this candidate