Michelle Trujillo
San Antonio, TX *****
ad335p@r.postjobfree.com
Organized Medical Clerk who impeccable handles clerical and administrative tasks in a fast paced work environment. Exceptional interpersonal skills work flow prioritization and computer skills. Specialize in health and computer skills . Specialize in health information technology and maintaining patient files in accordance with state and federal requirements.
Authorized to work in the US for any employer
Willing to relocate to: Austin, TX
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Receptionist
American Surgical Professionals - San Antonio, TX
February 2022 to October 2022
: Check in Patients.
: Collect Co-pays
: Verifies new patient insurance coverage and demographics.
: Make Daily Deposit
: Make Patients Charts for next day.
: Assist Dr with Spanish speaking.
: Scan Insurance card and driver's license
Medical Receptionist
Kidz Now Urgent Care - San Antonio, TX
November 2020 to February 2022
: Check In Patients
: Verifies new patient insurance coverage and demographics.
: Collect copays.
: Make appointments.
: Assist Dr with Spanish speaking.
Office Manager
Texas Performance Prosthetics - San Antonio, TX
May 2020 to June 2021
: Verifies new patient insurance coverage and demographics.
: Collect copay
: Schedule Patient appointment and follow up
: Set patients on monthly payment plans
: Mail out patient monthly statement
:Follow up on daily emails
PCA Personal Care Assistant
Baptist Health System - San Antonio, TX
January 2019 to September 2019
: Job was a PRN Position
: Check Patients Vitals
: Assist with patients needs
: Answer call lights
: Meal prep
: Stock supplies in patients rooms
: Change bedsheets and take out trash
Customer Service Representative
Alorica - San Antonio, TX
November 2018 to March 2019
:Inbound calls regards to their balance and effective date.
: Mail customer EOB
: Mail new debit cards
: Transaction reset pin
: Update customer demographic
: Transfer calls to appropriate team
Billing Representative
North Tx - Corpus Christi, TX
February 2018 to June 2018
:Recouped payments thru Aetna and Cigna
: Daily Data Entry
: Answer incoming calls and direct them to correct team .
: Take payments over the phone
:Enter Daily chargers from the Emergency Department Unit Clerk
CHRISTUS Health - San Antonio, TX
November 2010 to May 2017
:Under charge nurse
: Order medical supplies
: update daily census
: admit patients and discharge patients
:Answer call lights
: Stock patient rooms and Nurses Station
: Stock Bedsheet, pillows and pillow cases
: Assist patients in their needs with trays
Receptionist
San Antonio Orthopedic Group - San Antonio, TX
August 2008 to September 2010
:Greet patients
:Check in and out patients
: Collect Copays
:Get prior Authorization for Workers Comp
:Answer incoming calls
:Make daily charts and daily deposits
:Set up for DME
Optician
Vision Now - San Antonio, TX
September 2005 to February 2008
: Greet customers
: Eye Exam
: Assist patient with fitting of new eyewear
: Verifies new patient insurance coverage and demographics.
: Collect copay
Optician
Wal-Mart - San Antonio, TX
October 1998 to August 2000
:Greet customers
:Verifies new patient insurance coverage and demographics.
: Collect copay
: Dispense eyewear adjust eyewear
Education
High school diploma
John Jay High School - San Antonio, TX
August 1989 to May 1992
Skills
• Nursing (10+ years)
• EMR systems
• QuickBooks (10+ years)
• Clerical experience (10+ years)
• Laboratory Experience (10+ years)
• Computer Skills
• Insurance verification
• Transcription (10+ years)
• Medical Records (10+ years)
• ICD-9 (7 years)
• Fluent
• Data collection
• Office Management (10+ years)
• Vital signs
• Vital Signs (10+ years)
• Accounting (10+ years)
• Triage (10+ years)
• Cerner (10+ years)
• to
• ICD-10 (Less than 1 year)
• CPT Coding
• HIPAA (10+ years)
• 10 key calculator (10+ years)
• Home care (10+ years)
• Medical Billing (3 years)
• Insurance Verification (10+ years)
• Anatomy Knowledge (10+ years)
• Documentation review
• Medical Coding (3 years)
• Quality Assurance (10+ years)
• Medical collection (10+ years)
• ICD-9
• Medical receptionist
• Medical Scheduling (10+ years)
• Customer service
• Caregiving (10+ years)
• English
• Typing
• Medical records
• Medical Terminology (10+ years)
• Phone Etiquette (10+ years)
• Medical Office Experience (10+ years)
• EMR Systems (10+ years)
• Workers' Compensation (10+ years)
• HIPAA
• Patient Care (10+ years)
• Epic (10+ years)
• Clerical Experience (10+ years)
• Physiology Knowledge
• Experience Administering Injections (10+ years)
• Laundry (10+ years)
• Communication skills
• Hospital Experience (10+ years)
• Data collection
• Office management
• Customer service
• Medical terminology
• Medical terminology
• Medical records
• Medical coding
• Clerical experience
• ICD-9
• HIPAA
• Typing
• Customer service
• EMR systems
• Windows
• Vital signs
• Workers' compensation law
• Data collection
• Laboratory experience
Certifications and Licenses
First Aid Certification
October 2023 to October 2025