Customer Service Front Desk

US Umarah Siddique

Watervliet, NY ***** 518-***-****

******.**********@*****.*** Bold Profile

PROFESSIONAL

SUMMARY

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail- oriented nature.

SKILLS Customer Assistance

Cash Register Operation

Drawer Balancing

Payment Processing

Customer Service

Passionate

Humble

Problem Solving

computer Skill

Record Management

WORK HISTORY CASHIER 08/2023 to CURRENT

Walmart Latham, NY

Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Streamlined checkout process for increased efficiency and reduced waiting times.

Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

RECEPTIONIST 06/2018 to 03/2019

Albany Medical Center Hospital Albany, NY

Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.

Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients. Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors. Improved appointment scheduling system, reducing wait times and increasing client satisfaction.

CASHIER 06/2013 to 04/2014

Macy's Albany, NY

Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Streamlined checkout process for increased efficiency and reduced waiting times.

Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

INVENTORY AUDITOR 02/2013 to 08/2013

RGIS Inventory Albany, NY

Improved inventory accuracy by conducting regular audits and implementing efficient tracking systems.

Streamlined the auditing process for faster results, utilizing advanced software tools and data analysis techniques.

Reduced discrepancies in inventory records by maintaining thorough documentation and promptly addressing identified issues. Enhanced overall warehouse efficiency with meticulous organization and proper storage of items.

EDUCATION Associate of Science Computer Science 06/2011 Ghazali Science College, Pakistan

High School Diploma 04/2009

Jhang Public High School, Pakistan

LANGUAGES Urdu

Native or Bilingual

English

Full Professional

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